Debugging turned on (I think), logs sent to:
https://paste.osmc.tv/rezaqayuxo
Transfer seemed pretty fast, did they really get sent?
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The issue you are currently experiencing with OSMC
The bluetooth (BT) remote stopped working about two weeks ago, to get by, I’ve been using a USB mouse. -
What you were doing when this issue occurred
Using the remote to view mythTV recorded shows. Noticed a day or so earlier the Vero4k missed some remote key presses, then few days later completely stopped working.
Yes, I replaced the battery in the remote.
Yes, there is a strong pulsating light from remote when pressing any button on the remote.
Yes, I pressed “house” home then “OK” button, no change in behavior as one thread suggested.
Yes, found Sam response at Remote control stopped working - #4 by sam_nazarko tried it, still doesn’t work
Yes, move BT from one USB port to the other powered off/on.
Removed the believed to be BT USB adapter and placed in an Ubuntu pc running this distribution
lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04.5 LTS
Release: 14.04
Codename: trusty
lsusb before reboot and insertion of BT adapter
lsusb
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 004: ID 413c:2002 Dell Computer Corp. SK-8125 Keyboard
Bus 006 Device 003: ID 413c:1002 Dell Computer Corp. Keyboard Hub
Bus 006 Device 002: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 004: ID 05e3:070e Genesys Logic, Inc. USB 2.0 Card Reader
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 002: ID 051d:0002 American Power Conversion Uninterruptible Power Supply
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
lsusb after insertion and then reboot of the PC
lsusb
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 004: ID 413c:2002 Dell Computer Corp. SK-8125 Keyboard
Bus 006 Device 003: ID 413c:1002 Dell Computer Corp. Keyboard Hub
Bus 006 Device 002: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 003: ID 05e3:070e Genesys Logic, Inc. USB 2.0 Card Reader
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 002: ID 051d:0002 American Power Conversion Uninterruptible Power Supply
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Don’t see the BT device.
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Whether you can replicate this issue on demand. If you can, then please provide some steps on how an OSMC developer can reproduce the same issue.
It doesn’t work at all, all the time. -
The device you are currently running OSMC on
Vero4k, Order #16963 (April 20, 2018) -
What peripherals are attached to the device?
Physical peripherals are what was included in the purchase. -
Has this issue been introduced by a new version of OSMC? When did the issue first appear and can you recall a time when it was not present?
Couple weeks ago, don’t know if new version caused it, kodi set to autoupdate.
Enabled logging and sent logs several times, couldn’t view them, site just said “Logs created on: 2018-07-25 13:12:35 - (Uptime = 161.58)”
https://paste.osmc.tv/rezaqayuxo
Help, the mouse get’s by, but there are issues just using the usb mouse.
Thank-you for your help.