Vero4K No connection with WebDav possible

Help and Support Vero 4K / Vero 4K +
1

HI!
At first sorry for my bad english…

I try since a few days to connect my vero through WebDav(Https) to my Medialibrary over the internet on my Synology.
Nothing works!
It is no problem with my android Tablet and Kodi and webdav, No Problems with AppleTv and Infuse with WebDav, no problem with some PC…
But it isnt possible to connect with the Vero and Kodi…

Can somone help?

The error message: Couldn`t retrieve directory information… This could be due to the network not being connected…

Internet connection ist stable and working fine…

2

To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.

Depending on the used skin you have to set the settings-level to standard or higher, in summary:

  • enable debug logging at settings->system->logging

  • reboot the OSMC device twice(!)

  • reproduce the issue

  • upload the log set (all configs and logs!) either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A

  • publish the provided URL from the log set upload, here

Thanks for your understanding. We hope that we can help you get up and running again shortly.

OSMC skin screenshot:

image
image960×539 41.4 KB

3

HI.

Here is a part from the errorlog:

2023-12-15 09:24:42.103 T:2815    debug <general>: ------ Window Deinit (DialogConfirm.xml) ------
2023-12-15 09:24:49.251 T:2897    debug <general>: CLibInputKeyboard::ProcessKey - using delay: 750ms repeat: 80ms
2023-12-15 09:24:49.252 T:3071    debug <general>: Thread Timer start, auto delete: false
2023-12-15 09:24:49.259 T:3071    debug <general>: Thread Timer 3617579264 terminating
2023-12-15 09:24:49.266 T:2815    debug <general>: Keyboard: scancode: 0x1c, sym: 0x0d, unicode: 0x0d, modifier: 0x0
2023-12-15 09:24:49.266 T:2815    debug <general>: Skipped 1 duplicate messages..
2023-12-15 09:24:49.266 T:2815    debug <general>: HandleKey: return (0xf00d) pressed, window 10025, action is Select
2023-12-15 09:24:49.268 T:2815    debug <general>: CGUIMediaWindow::GetDirectory (davs://wxxxxxxv.uxxxxxxxxs.de:443/)
2023-12-15 09:24:49.268 T:2815    debug <general>:   ParentPath = [sources://video/]
2023-12-15 09:24:49.268 T:3072    debug <general>: Thread waiting start, auto delete: false
2023-12-15 09:24:49.269 T:3072    debug <general>: CurlFile::Open - <https://wxxxxxxv.uxxxxxxxxs.de:443/>
2023-12-15 09:24:49.269 T:3072    debug <general>: Curl::Debug - TEXT: Hostname wxxxxxxv.uxxxxxxxxs.de was found in DNS cache
2023-12-15 09:24:49.269 T:3072    debug <general>: Curl::Debug - TEXT:   Trying 2a00:3050:b298:6240:9209:d0ee:fe45:9221:443...
2023-12-15 09:24:49.269 T:3072    debug <general>: Curl::Debug - TEXT: Immediate connect fail for 2a00:3050:b298:6240:9209:d0ee:fe45:9221: Network is unreachable
2023-12-15 09:24:49.270 T:3072    debug <general>: Curl::Debug - TEXT: Closing connection 1
2023-12-15 09:24:49.270 T:3072    error <general>: CCurlFile::CReadState::FillBuffer - (0xefc78648) Failed: Couldn't connect to server(7)
2023-12-15 09:24:49.270 T:3072    error <general>: CCurlFile::Open - <https://wxxxxxxv.uxxxxxxxxs.de:443/> Failed with code 0:
                                                   
2023-12-15 09:24:49.270 T:3072    error <general>: GetDirectory - Unable to get dav directory (davs://USER:PASSWORD@wxxxxxxv.uxxxxxxxxs.de:443/)
2023-12-15 09:24:49.270 T:3072    error <general>: GetDirectory - Error getting davs://wxxxxxxv.uxxxxxxxxs.de:443/
2023-12-15 09:24:49.270 T:3072    debug <general>: Thread waiting 3863998720 terminating
2023-12-15 09:24:49.271 T:2815    error <general>: CGUIMediaWindow::GetDirectory(davs://wxxxxxxv.uxxxxxxxxs.de:443/) failed
2023-12-15 09:24:49.271 T:2815    debug <general>: CGUIMediaWindow::GetDirectory (sources://video/)

I changed the IPv6 adress and the Subdomain.

“Network is unreachable” this cannot be… because from all other devices it is working!

4

AFAIK IPV6 is not supported

5

Not out of the box, no.
But it can be enabled manually.

6

Can someone tell me how?

7

See Issues with IPv6 configuration

8

Just checking — did you get this working OK?

9

YEAH!
It works perfect on Vero4K

I did this:

ssh osmc@IPofTheVero
sudo connmanctl
connmanctl> services
“”“*Ac Wired ethernet_xxxxxxxxxxxxx_cable”“”

connmanctl> config ethernet_xxxxxxxxxxxx_cable --ipv6 auto
connmanctl> quit

Thank you very much for your Help!

10

Great!