Vero4k not powering up

#1

Hi,

Bought an Vero4K in April and been using it occasionally. Last night wanted to use it (it was unplugged for a while), and now that I plug it in it doesn’t turn on. No red or blue light or sound, like it had no power at all. Tried with a different power supply and power outlet, but no luck :frowning: any recommendation on what it might be? or any test that can be done?

Thanks

#2

Can you take a photo of the power supply you’ve been trying to power the device with?

Cheers

Sam