A couple of hours ago I update my Vero4k to the latest OSMC.
I now audio issues when playing video (which I didn’t have before the update):
Audio initially plays fine. After a couple of minutes, short ‘gaps’ (silence) start, and the audio becomes more and more garbled and intermittent.
A couple of minutes later, audio goes back to normal sounding fine. Another couple of minutes later the intermittent silence and garbled sound reappear.
Any ideas? What info can I provide to help debug this problem?
To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.
Depending on the used skin you have to set the settings-level to standard or higher, in summary:
enable debug logging at settings->system->logging
reboot the OSMC device twice(!)
reproduce the issue
upload the log set (all configs and logs!) either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A
publish the provided URL from the log set upload, here
Thanks for your understanding. We hope that we can help you get up and running again shortly.
Well… it’s the first thing I tried after the update… since bluetooth was not working before, and I was hoping the update would fix it.
But bluetooth is disabled now (in MyOsmc) and still seeing the same problem.
There was no change to Bluetooth audio in this update.
But we actually are testing a different bluetooth audio approach which works well with several people.
I can give you the instructions if you want to test it.
But also when you don’t use Bluetooth currently I suggest you change the Audio Setting to HDMI (not Pulseaudio) in Settings.