What happens when installing from USB after failed update

Help and Support Vero
1

Hi All,

Apologies for seemingly basic question

Last night I finally got round to finally updating my Vero 1 from the September software to the latest version. The update failed (no signal on tv for approx 20 mins) so I reluctantly pulled the plug.

On reboot mediacenter/kodi doesn’t launch and throws some errors. I can ssh.

I’ve tried to re-install the update using a combination of with no luck

sudo apt-get dist-upgrade
sudo apt-get install --reinstall

Running
sudo systemctl status mediacenter -l
shows the following errors:

mediacenter.service - media center application
   Loaded: loaded (/lib/systemd/system/mediacenter.service; enabled)
   Active: active (running) since Sun 2017-01-08 17:05:33 GMT; 48min ago
 Main PID: 492 (mediacenter)
   CGroup: /system.slice/mediacenter.service
           └─492 /bin/bash /usr/bin/mediacenter
Jan 08 17:54:09 osmc sudo[7881]: osmc : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/bin/mv /tmp/timezone /etc/timezone
Jan 08 17:54:09 osmc sudo[7881]: pam_unix(sudo:session): session opened for user root by (uid=0)
Jan 08 17:54:09 osmc sudo[7881]: pam_unix(sudo:session): session closed for user root
Jan 08 17:54:09 osmc sudo[7884]: osmc : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/bin/cp /usr/share/zoneinfo/Europe/London /etc/localtime.dpkg-new
Jan 08 17:54:09 osmc sudo[7884]: pam_unix(sudo:session): session opened for user root by (uid=0)
Jan 08 17:54:09 osmc sudo[7884]: pam_unix(sudo:session): session closed for user root
Jan 08 17:54:09 osmc sudo[7887]: osmc : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/bin/mv /etc/localtime.dpkg-new /etc/localtime
Jan 08 17:54:09 osmc sudo[7887]: pam_unix(sudo:session): session opened for user root by (uid=0)
Jan 08 17:54:10 osmc mediacenter[492]: /usr/lib/kodi/kodi.bin: symbol lookup error: /usr/lib/kodi/kodi.bin: undefined symbol: fbGetDisplayByIndex
Jan 08 17:54:10 osmc mediacenter[492]: Kodi exited with return code 127 after 0 hours, 0 minutes and 2 seconds

For those interested my logs are here http://paste.osmc.io/onefedipoj

Unsure if it’s relevant but this doesn’t look good:

Jan 08 17:06:01 osmc mediacenter[492]: /usr/lib/kodi/kodi.bin: symbol lookup error: /usr/lib/kodi/kodi.bin: undefined symbol: fbGetDisplayByIndex
Jan 08 17:06:01 osmc sudo[535]: pam_unix(sudo:session): session closed for user osmc
Jan 08 17:06:01 osmc mediacenter[492]: Kodi exited with return code 127 after 0 hours, 0 minutes and 28 seconds

Reluctantly I suspect it’ll need a reinstall - but I haven’t done this before (updates have always worked perfectly OOTB). Does it completely wipe the system files and reinstall? Would, for example, the OpenVPN install I struggled with for days be wiped etc?

I do have backups of my addons and user data folder so I should be ok there - just curious as to what happens when installing from USB?

Any help gratefully appreciated.

2

grab-logs -A would be more helpful.

3

sorry - bit out of practice here and using snippets from posts old and new…

http://paste.osmc.io/akoxecehon

4

Hi Tom

I received your emails today but didn’t get a chance to reply. I will just do so here.

Yes – you can reinstall, but you would lose the setup, so that is best avoided if you can do so. That is a last resort however and would get your system up and running.

Your log shows that Kodi isn’t starting. Normally this can be caused by a recently installed add-on or skin, but the error seems to suggest otherwise.

Try this

sudo apt-get update
sudo apt-get install --reinstall vero-userland-osmc vero-mediacenter-osmc
mv ~/.kodi ~/.kodi-backup

Then if this works you can look at moving your Kodi directory back. If this causes problems again then we can identify the culprit.

Start-Date: 2015-04-26  13:55:34
Commandline: apt-get upgrade
Upgrade: linux-libc-dev:armhf (3.16.7-ckt9-2, 3.16.7-ckt9-3~deb8u1)
End-Date: 2015-04-26  13:57:23

Also: avoid running apt-get upgrade in the future.

Sam

5

Alas, no joy :frowning:

Anything else I could try - FYI I didn’t add any skin/addons last night before the update.

http://paste.osmc.io/iwegezafut

6

Can’t see anything obvious unfortunately.

You could back up your system. What needs backing up?

If you plug in a USB stick it will be mounted under /media. Or there are other ways to access files on the device.

You can back up the whole ~/.kodi directory.
I see you have applications like Deluge and think those settings are stored in ~/.deluge.

I would recommend taking a backup of the card on your PC and fresh installing. This way if anything is missing you could clone the old image to a different card and transfer things across easily.

7

The error message means that your EGL libraries are not found or incorrect ones are being used (sometimes happens if a user installs graphical applications), but the reinstall command should have done the trick.

If you can set up SSH, you could PM or email me details and I can try and take a look.

8

Thank you Sam for your replies.

Do you mean set up SSH so you can login remotely? If so, hopefully that won’t be a problem… I’ll search forum now for a how to :wink:

9

You should change the default ‘osmc’ password to something unique and hard to guess.
Then you need to open a port on your router (22).

Sam

10

Thanks Sam - PM’d you

11

Should be OK now.

You had MESA libraries installed on your system which conflict with the Vero’s EGL libraries.

12

Amazing thanks Sam.

Not sure how they got there…:flushed:

To restore my .kodi settings, is this correct?

mv ~/.kodi-backup ~/.kodi

13

Yes. But you should stop Kodi first.

sudo systemctl stop mediacenter

Remove the old Kodi directory:

rm -rf ~/.kodi

Move your files back

Then start Kodi, with

sudo systemctl start mediacenter