Why I can't play this file (Rpi4)?

[jaum_20]

This video plays only audio on Rpi4 (Kodi 19.4, OSMC 2022.10-1)

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L5.1
Format settings : CABAC / 16 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 16 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 23 min 21 s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Writing library : x264 core 80 r1376M 3feaec2
Encoding settings : cabac=1 / ref=16 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=10 / psy=1 / psy_rd=0.6:0.2 / mixed_ref=1 / me_range=24 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-5 / threads=3 / sliced_threads=0 / nr=0 / decimate=0 / mbaff=0 / constrained_intra=0 / bframes=16 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / wpredb=1 / wpredp=2 / keyint=250 / keyint_min=25 / scenecut=40 / rc=crf / mbtree=0 / crf=16.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / ip_ratio=1.40 / pb_ratio=1.30 / aq=2:0.70

Kodi log:
ERROR : CDVDVideoCodecDRMPRIME::AddData - send packet failed: End of file (-541478725)

[sam_nazarko]

Have you tried playing it from local storage?

[jaum_20]

Yes, different erros but still can’t play:

2022-12-14 15:13:56.586 T:32405 INFO : VideoPlayer::OpenFile: /home/osmc/S01E02.mkv
2022-12-14 15:13:56.587 T:2445 INFO : Creating InputStream
2022-12-14 15:13:56.696 T:2445 ERROR : GetDirectory - Error getting /storage/Subs/
2022-12-14 15:13:56.698 T:2445 INFO : Creating Demuxer
2022-12-14 15:13:57.036 T:2445 INFO : Opening stream: 0 source: 256
2022-12-14 15:13:57.036 T:2445 INFO : [WHITELIST] Searching the whitelist for: width: 1920, height: 1080, fps: 23.976, 3D: false
2022-12-14 15:13:57.036 T:2445 ERROR : ** T99 ** 1920/1080 vs. 1280/720 - 23.976025 vs. 60.000000, flags: 0x0
2022-12-14 15:13:57.036 T:2445 ERROR : ** T99 ** 1920/1080 vs. 1360/768 - 23.976025 vs. 60.000000, flags: 0x0
2022-12-14 15:13:57.036 T:2445 ERROR : ** T99 ** 1920/1080 vs. 1920/1080 - 23.976025 vs. 50.000000, flags: 0x0
2022-12-14 15:13:57.036 T:2445 ERROR : ** T99 ** 1920/1080 vs. 1920/1080 - 23.976025 vs. 60.000000, flags: 0x0
2022-12-14 15:13:57.037 T:2445 INFO : Display resolution ADJUST : 1920x1080 @ 60.000000 Hz (18) (weight: -23221234137802472381480960.000)
2022-12-14 15:13:57.058 T:2445 INFO : Creating video codec with codec id: 27
2022-12-14 15:13:57.058 T:2445 INFO : CDVDVideoCodecDRMPRIME::Open - using decoder V4L2 mem2mem H.264 decoder wrapper
2022-12-14 15:13:57.083 T:2445 INFO : Creating video thread
2022-12-14 15:13:57.083 T:2447 INFO : running thread: video_thread
2022-12-14 15:13:57.083 T:2445 INFO : Opening stream: 1 source: 256
2022-12-14 15:13:57.083 T:2445 INFO : Finding audio codec for: 86019
2022-12-14 15:13:57.083 T:2445 INFO : Creating audio thread
2022-12-14 15:13:57.084 T:2448 INFO : running thread: CVideoPlayerAudio::Process()
2022-12-14 15:13:57.084 T:2445 INFO : Opening stream: 4 source: 256
2022-12-14 15:13:57.084 T:2445 INFO : CDVDSubtitlesLibass: Creating ASS library structure
2022-12-14 15:13:57.084 T:2445 INFO : CDVDSubtitlesLibass: Initializing ASS library font settings
2022-12-14 15:13:57.084 T:2445 INFO : CDVDSubtitlesLibass: Initializing ASS Renderer
2022-12-14 15:13:57.096 T:2445 INFO : CDVDSubtitlesLibass: Creating new ASS track
2022-12-14 15:13:57.104 T:2448 INFO : CAEStreamParser::TrySyncAC3 - AC3 stream detected (2 channels, 48000Hz)
2022-12-14 15:13:57.104 T:2448 INFO : Creating audio stream (codec id: 86019, channels: 2, sample rate: 48000, pass-through)
2022-12-14 15:13:57.122 T:32419 INFO : CActiveAESink::OpenSink - initialize sink
2022-12-14 15:13:57.321 T:32419 INFO : CAESinkALSA::Initialize - Attempting to open device “hdmi:CARD=vc4hdmi1,DEV=0”
2022-12-14 15:13:57.325 T:32419 INFO : CAESinkALSA::Initialize - Opened device “hdmi:CARD=vc4hdmi1,DEV=0,AES0=0x06,AES1=0x82,AES2=0x00,AES3=0x02”
2022-12-14 15:13:57.343 T:32405 INFO : [WHITELIST] Searching the whitelist for: width: 1920, height: 1080, fps: 23.976, 3D: false
2022-12-14 15:13:57.344 T:32405 ERROR : ** T99 ** 1920/1080 vs. 1280/720 - 23.976025 vs. 60.000000, flags: 0x0
2022-12-14 15:13:57.344 T:32405 ERROR : ** T99 ** 1920/1080 vs. 1360/768 - 23.976025 vs. 60.000000, flags: 0x0
2022-12-14 15:13:57.344 T:32405 ERROR : ** T99 ** 1920/1080 vs. 1920/1080 - 23.976025 vs. 50.000000, flags: 0x0
2022-12-14 15:13:57.344 T:32405 ERROR : ** T99 ** 1920/1080 vs. 1920/1080 - 23.976025 vs. 60.000000, flags: 0x0
2022-12-14 15:13:57.344 T:32405 INFO : Display resolution ADJUST : 1920x1080 @ 60.000000 Hz (18) (weight: 0.000)
2022-12-14 15:14:20.829 T:32405 INFO : CVideoPlayer::CloseFile()

[grahamh]

How to submit a useful support request

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[sam_nazarko]

High @ L5.1 and 16 Reframes is quite high and may be out of the spec of H264 decoding on RBP.

Some logs would certainly be useful.

Raspberry Pi’s H264 block likely supports 4 reference frames which would be the standard for commercial Blu-ray content at 1080p

I’ll ask @popcornmix to have a look at this post.

Sam

[jaum_20]

@sam_nazarko

High @ L5.1 and 16 Reframes is quite high and may be out of the spec of H264 decoding on RBP.

I think this can be the culprit.

Logs here (removed)

[sam_nazarko]

Speaking to @popcornmix, he says:

h264 (unlike hevc) uses firmware side driver and allocates from gpu_mem. The default (76M on pi4) is enough for L4.1 (bluray) which is all we claim to support. However if you increase gpu_mem enough we can play higher profile streams. Set gpu_mem=256 will likely play these streams (but isn’t recommended in general as that extra memory is wasted when you are not playing a 5.1 stream.

You could try increasing your GPU memory.

[jaum_20]

Thank you for the response, but looks like I can’t do this on RPi4 GPU Memory Allocation option not selectable in "Pi Config" settings - #2 by darwindesign

[darwindesign]

You can probably use 256MB without having an issue but you will need to change it via the terminal and in a manor that is not officially sanctioned as these changes may be overwritten in a future update requiring you to have to manually reapply your modification (this particular setting will not work if put in config-user.txt). For information on accessing the terminal see [here]. Once your there you need to type in…

sudo nano /boot/config.txt

and press enter. You will then add “gpu_mem=256” to the [pi4] section and then press ctrl+x, then y, then enter to save and exit nano. You can then type “reboot” and press enter to reboot and allow the new setting to take effect.

[jaum_20]

Thank Yoooou. It is playing fine now