Big problem after march update

Help and Support Vero 2
1

Hello, today I updated my Vero2 via OSMC with the march update.
I can navigate through my library and menus, but when I start any kind of video (HD or SD) the player stucks with the two blue circles rotating and the video doesn’t start.
I have to unplug the Vero2 because it becomes irresponsive.
I uploaded two logs:
http://paste.osmc.tv/yosogehele
http://paste.osmc.tv/sonufovugu
I can see some errors in the first one, for example:

2020-03-25 16:41:16.709 T:2950881280 NOTICE: VideoPlayer::OpenFile: nfs://192.168.1.33/export/OMVServerFilm/Novecento - part2.mkv
2020-03-25 16:41:16.710 T:2722083552 NOTICE: Creating InputStream
2020-03-25 16:41:21.915 T:2722083552 NOTICE: Creating Demuxer
2020-03-25 16:41:22.841 T:2722083552 ERROR: Open - Error, could not open file nfs://192.168.1.33/export/OMVServerFilm/Novecento - part2.mkv
2020-03-25 16:41:22.841 T:2722083552 ERROR: OpenDemuxStream - Error creating demuxer
2020-03-25 16:41:22.841 T:2722083552 NOTICE: CVideoPlayer::OnExit()
2020-03-25 16:41:22.896 T:2950881280 NOTICE: CVideoPlayer::CloseFile()
2020-03-25 16:41:23.084 T:2950881280 NOTICE: VideoPlayer: waiting for threads to exit
2020-03-25 16:41:23.085 T:2950881280 NOTICE: VideoPlayer: finished waiting

I have a centralized database for Kodi in my server and it always worked fine until today.
When I try to play a video from my PC with Kodi for Windows, it plays well.
Could someone help me, please?
Thank you very much

2

Can you try playing a different file?
Your log only shows you trying to play one file.

it looks like the Vero cannot access your NAS.
Can you try playing a file from local storage?

3

I tried other files on NAS, same problem.
I tried now an .mkv file from a USB drive (Succession.2x03) and it can’t be played too.
http://paste.osmc.tv/ikeretepoq
What could it be?

4

Your log only shows attempts to play files from NFS shares.

6

No, I see these lines in the log:

2020-03-25 18:02:11.276 T:2951024640 NOTICE: VideoPlayer::OpenFile: /media/usb4gb/Succession.2x03.La.caccia.ITA.ENG.720p.AMZN.WEB-DLMux.H.264-Morpheus.mkv
2020-03-25 18:02:11.279 T:2849252064 NOTICE: Creating InputStream
2020-03-25 18:02:11.284 T:2849252064 NOTICE: Creating Demuxer
2020-03-25 18:03:46.946 T:2810217184 NOTICE: WakeOnAccess [192.168.1.102] trigged by accessing : nfs://192.168.1.102/volume1/photo/folder.jpg
2020-03-25 18:03:47.006 T:2810217184 NOTICE: WakeOnAccess success exit, server already running
2020-03-25 18:03:59.887 T:2689561312 ERROR: EXCEPTION: Non-Existent Control 300
2020-03-25 18:04:03.270 T:2818609888 ERROR: Open - error probing input format, /media/usb4gb/Succession.2x03.La.caccia.ITA.ENG.720p.AMZN.WEB-DLMux.H.264-Morpheus.mkv
2020-03-25 18:04:05.360 T:2849252064 ERROR: Previous line repeats 1 times.
2020-03-25 18:04:05.360 T:2849252064 ERROR: OpenDemuxStream - Error creating demuxer
2020-03-25 18:04:05.360 T:2849252064 NOTICE: CVideoPlayer::OnExit()
2020-03-25 18:04:05.417 T:2951024640 NOTICE: CVideoPlayer::CloseFile()
2020-03-25 18:04:05.494 T:2387587808 WARNING: CPythonInvoker(12): Script invoked without an addon. Adding all addon modules installed to python path as fallback. This behaviour will be removed in future version.
2020-03-25 18:04:05.517 T:2951024640 NOTICE: VideoPlayer: waiting for threads to exit
2020-03-25 18:04:05.517 T:2951024640 NOTICE: VideoPlayer: finished waiting

From the USB pendrive

7

Did you have debugging disabled?

A full log may givve more clues

8

Never mind – I know how to fix this. I’ll need a few hours.

9

Thank you very much! :slight_smile:
Let me know, please

10

I tried playing the movie “Pasolini” from NAS with debugging enabled, if it can help you:
http://paste.osmc.tv/amujifobuh

11

I know what the problem is now.

12

Hi Sam,

Perhaps this is the same issue…

My Vero2 plays content (MKV video files and FLAC music files) from an SMB share from a Synology NAS. All working fine until today.

Now (after the update) I can still browse around the SMB folders, but when I select a file to play (video or music), the Vero2 GUI shows an animated icon that reminds me of the Windows egg timer, then after maybe 20 seconds, it returns to the list of files without playing anything.

The Synology OS has not been patched since November - and it still serves content happily to other SMB clients e.g. using VLC. I tried rebooting the Synology and the Vero2, but that didn’t help!

Hopefully your fix for rodrisco will fix my problem as well?

Kind regards

  • Martin
13

I am having the same issue (I suspect it’s the same, at least.) I’ll keep an eye here for Sam’s fix.

14

I can fix it tomorrow, but I’m not feeling 100% right now.

Sam

1 Like
15

Me three!

No biggy, we’ll survive, feel better Sam :slight_smile:

16

Thanks Sam! Get plenty of sleep. We can live without our media for a bit!

17

Hi I have the same issue too after upgrading to the latest March update, I have the 1st gen Vero:

DEBUG: Open - av_find_stream_info finished
2020-03-26 09:57:23.709 T:2303836896 INFO: ffmpeg[8951C2E0]: Input #0, ac3, from ‘smb://192.168.1.200/Streaming/My Films/Ben Is Back (2018)/Ben Is Back (2018).mkv’:
2020-03-26 09:57:23.710 T:2303836896 INFO: ffmpeg[8951C2E0]: Duration: 259:12:35.08, start: 0.000000, bitrate: 191 kb/s
2020-03-26 09:57:23.710 T:2303836896 INFO: ffmpeg[8951C2E0]: Stream #0:0: Audio: eac3, 48000 Hz, stereo, fltp, 192 kb/s
2020-03-26 09:57:23.710 T:2303836896 DEBUG: CDVDDemuxFFmpeg::AddStream ID: 0
2020-03-26 09:57:24.895 T:2303836896 DEBUG: ffmpeg[8951C2E0]: Format ac3 detected only with low score of 25, misdetection possible!
2020-03-26 09:57:24.895 T:2303836896 DEBUG: Open - probing detected format [ac3]
2020-03-26 09:57:24.896 T:2303836896 DEBUG: Open - avformat_find_stream_info starting
2020-03-26 09:57:25.095 T:2303836896 ERROR: ffmpeg[8951C2E0]: [ac3] frame sync error
2020-03-26 09:57:25.153 T:2303836896 DEBUG: ffmpeg[8951C2E0]: [ac3] Additional substreams is not implemented. Update your FFmpeg version to the newest one from Git. If the problem still occurs, it means that your file has a feature which has not been implemented.
2020-03-26 09:57:25.154 T:2303836896 DEBUG: ffmpeg[8951C2E0]: [ac3] If you want to help, upload a sample of this file to ftp://upload.ffmpeg.org/incoming/ and contact the ffmpeg-devel mailing list. (ffmpeg-devel@ffmpeg.org)
2020-03-26 09:57:25.218 T:2303836896 ERROR: ffmpeg[8951C2E0]: [ac3] expacc 127 is out-of-range
2020-03-26 09:57:25.219 T:2303836896 ERROR: ffmpeg[8951C2E0]: [ac3] error decoding the audio block
2020-03-26 09:57:27.241 T:2303836896 DEBUG: Open - av_find_stream_info finished
2020-03-26 09:57:27.242 T:2303836896 INFO: ffmpeg[8951C2E0]: Input #0, ac3, from ‘smb://192.168.1.200/Streaming/My Films/Ben Is Back (2018)/Ben Is Back (2018).mkv’:
2020-03-26 09:57:27.242 T:2303836896 INFO: ffmpeg[8951C2E0]: Duration: N/A, start: 0.000000, bitrate: N/A
2020-03-26 09:57:27.242 T:2303836896 INFO: ffmpeg[8951C2E0]: Stream #0:0: Audio: eac3, 44100 Hz, 2.1, fltp
2020-03-26 09:57:27.242 T:2303836896 DEBUG: CDVDDemuxFFmpeg::AddStream ID: 0
2020-03-26 09:57:28.405 T:2303836896 ERROR: Open - error probing input format, smb://192.168.1.200/Streaming/My Films/Ben Is Back (2018)/Ben Is Back (2018).mkv
2020-03-26 09:57:28.406 T:2303836896 ERROR: OpenDemuxStream - Error creating demuxer
2020-03-26 09:57:28.406 T:2303836896 NOTICE: CVideoPlayer::OnExit()
2020-03-26 09:57:28.407 T:2606748384 DEBUG: Thread JobWorker start, auto delete: true
2020-03-26 09:57:28.408 T:2303836896 DEBUG: CSMBFile::Close closing fd 10000

I have the same error message too. Hope Sam gets well and gives us a fix!

18

The 1st generation Vero hasn’t been supported for some time. Are you sure you don’t have a Vero 2?

19

I uploaded some debug files in the other topic. One of the moderators found out from the log that I got a 1st gen Vero. I am sure I got a 1st gen.

How can I downgrade it to a previous version if my 1st gen is not supported anymore? Please help as I am now stuck at home without any movie… ;-(

20

I have responded to your other post

21

If you update again, things should now work as expected. Sorry about this!

1 Like