Purchased Vero 4k+ in November of 2018 for the purpose of playing blu-ray and UHD rips. Have had an issue since the beginning with intermittent issues of buffering only when playing UHD titles. I have tried a great deal of troubleshooting, and after each troubleshooting session, it seems to go away for a while, and I think I’ve conquered it, only to have it return again sometime in the future.
All my rips are done from original media using MakeMKV. I do not touch the files afterwards.
When this happens, I will be playing the movie, when it starts stuttering for a few seconds, then the buffering pop-up comes up, then the movie freezes completely. Occasionally, if I leave it sit long enough, it will restart and be fine in a few seconds. Usually though, it will never recover. I can SSH in and the box is still responsive, so it’s just the movie that locks up. I can stop the movie and Kodi will respond to all menus/views as normal. If I start a blu-ray, it will be fine. If I restart the same UHD, or another UHD, I will have buffering issues fairly quickly (if it even does more that play a couple of frames).
A reboot of the Vero will solve it for a time. But it always comes back eventually.
My Vero is plugged into a direct Cat5e connection to a Cisco SG200 Gigabit switch in my office. My Synology DS1512+ is plugged into the same switch.
I have been running other skins on the Vero, but a while ago moved back to the default OSMC skin. I have removed the other skins, but some remnants still might remain. The only real plugin I run on it is PlexKodiConnect (version 2.11.7). OSMC is running the March update.
My shares from the Synology are SMB v1 shares (yes, I need to move to V2 or V3 at some point) for compatibility with Plex and Windows pc’s. I have one other person that can stream remotely through Plex, but this usually happens with no other streams being played.
I have run iperf and figures attached below. I will rerun when this occurs next for comparison. I will also grab logs when this happens next. Current logs and iperf below:
Vero -R
[ 4] 30.00-31.00 sec 111 MBytes 935 Mbits/sec
[ 4] 31.00-32.00 sec 112 MBytes 938 Mbits/sec
[ 4] 32.00-33.00 sec 112 MBytes 941 Mbits/sec
[ 4] 33.00-34.00 sec 112 MBytes 941 Mbits/sec
[ 4] 34.00-35.00 sec 112 MBytes 941 Mbits/sec
[ 4] 35.00-36.00 sec 112 MBytes 941 Mbits/sec
[ 4] 36.00-37.00 sec 112 MBytes 941 Mbits/sec
[ 4] 37.00-38.00 sec 112 MBytes 941 Mbits/sec
[ 4] 38.00-39.00 sec 112 MBytes 941 Mbits/sec
[ 4] 39.00-40.00 sec 112 MBytes 941 Mbits/sec
[ 4] 40.00-41.00 sec 112 MBytes 941 Mbits/sec
[ 4] 41.00-42.00 sec 112 MBytes 941 Mbits/sec
[ 4] 42.00-43.00 sec 112 MBytes 941 Mbits/sec
[ 4] 43.00-44.00 sec 112 MBytes 941 Mbits/sec
[ 4] 44.00-45.00 sec 112 MBytes 941 Mbits/sec
[ 4] 45.00-46.00 sec 112 MBytes 941 Mbits/sec
[ 4] 46.00-47.00 sec 112 MBytes 941 Mbits/sec
[ 4] 47.00-48.00 sec 112 MBytes 941 Mbits/sec
[ 4] 48.00-49.00 sec 112 MBytes 941 Mbits/sec
[ 4] 49.00-50.00 sec 112 MBytes 941 Mbits/sec
[ 4] 50.00-51.00 sec 112 MBytes 941 Mbits/sec
[ 4] 51.00-52.00 sec 112 MBytes 941 Mbits/sec
[ 4] 52.00-53.00 sec 112 MBytes 941 Mbits/sec
[ 4] 53.00-54.00 sec 112 MBytes 941 Mbits/sec
[ 4] 54.00-55.00 sec 112 MBytes 941 Mbits/sec
[ 4] 55.00-56.00 sec 112 MBytes 941 Mbits/sec
[ 4] 56.00-57.00 sec 112 MBytes 941 Mbits/sec
[ 4] 57.00-58.00 sec 112 MBytes 941 Mbits/sec
[ 4] 58.00-59.00 sec 112 MBytes 941 Mbits/sec
[ 4] 59.00-60.00 sec 112 MBytes 941 Mbits/sec
[ ID] Interval Transfer Bandwidth Retr
[ 4] 0.00-60.00 sec 6.57 GBytes 941 Mbits/sec 0 sender
[ 4] 0.00-60.00 sec 6.57 GBytes 940 Mbits/sec receiver
Vero (no -R)
[ 4] 17.00-18.00 sec 56.1 MBytes 470 Mbits/sec 3 63.6 KBytes
[ 4] 18.00-19.00 sec 69.4 MBytes 582 Mbits/sec 2 72.1 KBytes
[ 4] 19.00-20.00 sec 72.3 MBytes 606 Mbits/sec 3 58.0 KBytes
[ 4] 20.00-21.00 sec 54.1 MBytes 453 Mbits/sec 3 62.2 KBytes
[ 4] 21.00-22.00 sec 71.2 MBytes 597 Mbits/sec 2 76.4 KBytes
[ 4] 22.00-23.00 sec 64.0 MBytes 537 Mbits/sec 4 53.7 KBytes
[ 4] 23.00-24.00 sec 66.6 MBytes 559 Mbits/sec 4 33.9 KBytes
[ 4] 24.00-25.00 sec 53.7 MBytes 450 Mbits/sec 2 58.0 KBytes
[ 4] 25.00-26.00 sec 64.6 MBytes 542 Mbits/sec 4 39.6 KBytes
[ 4] 26.00-27.00 sec 52.5 MBytes 440 Mbits/sec 3 50.9 KBytes
[ 4] 27.00-28.00 sec 71.9 MBytes 603 Mbits/sec 1 82.0 KBytes
[ 4] 28.00-29.00 sec 90.8 MBytes 762 Mbits/sec 2 82.0 KBytes
[ 4] 29.00-30.00 sec 72.5 MBytes 608 Mbits/sec 4 50.9 KBytes
[ 4] 30.00-31.00 sec 61.2 MBytes 513 Mbits/sec 2 67.9 KBytes
[ 4] 31.00-32.00 sec 85.4 MBytes 715 Mbits/sec 1 103 KBytes
[ 4] 32.00-33.00 sec 61.3 MBytes 516 Mbits/sec 5 52.3 KBytes
[ 4] 33.00-34.00 sec 56.9 MBytes 477 Mbits/sec 3 49.5 KBytes
[ 4] 34.00-35.00 sec 71.1 MBytes 596 Mbits/sec 1 84.8 KBytes
[ 4] 35.00-36.00 sec 94.1 MBytes 791 Mbits/sec 2 83.4 KBytes
[ 4] 36.00-37.00 sec 64.5 MBytes 541 Mbits/sec 3 69.3 KBytes
[ 4] 37.00-38.00 sec 59.5 MBytes 499 Mbits/sec 4 50.9 KBytes
[ 4] 38.00-39.00 sec 67.0 MBytes 562 Mbits/sec 3 48.1 KBytes
[ 4] 39.00-40.00 sec 70.4 MBytes 590 Mbits/sec 2 56.6 KBytes
[ 4] 40.00-41.00 sec 62.1 MBytes 521 Mbits/sec 2 73.5 KBytes
[ 4] 41.00-42.00 sec 65.0 MBytes 545 Mbits/sec 4 49.5 KBytes
[ 4] 42.00-43.00 sec 53.8 MBytes 451 Mbits/sec 4 36.8 KBytes
[ 4] 43.00-44.00 sec 61.5 MBytes 516 Mbits/sec 1 82.0 KBytes
[ 4] 44.00-45.00 sec 71.6 MBytes 601 Mbits/sec 4 55.1 KBytes
[ 4] 45.00-46.00 sec 89.6 MBytes 751 Mbits/sec 1 80.6 KBytes
[ 4] 46.00-47.00 sec 62.1 MBytes 521 Mbits/sec 4 60.8 KBytes
[ 4] 47.00-48.00 sec 91.8 MBytes 771 Mbits/sec 1 86.3 KBytes
[ 4] 48.00-49.00 sec 83.7 MBytes 702 Mbits/sec 4 49.5 KBytes
[ 4] 49.00-50.00 sec 72.6 MBytes 609 Mbits/sec 2 63.6 KBytes
[ 4] 50.00-51.00 sec 69.6 MBytes 584 Mbits/sec 4 42.4 KBytes
[ 4] 51.00-52.00 sec 66.8 MBytes 561 Mbits/sec 1 90.5 KBytes
[ 4] 52.00-53.00 sec 95.3 MBytes 799 Mbits/sec 3 56.6 KBytes
[ 4] 53.00-54.00 sec 63.9 MBytes 536 Mbits/sec 3 56.6 KBytes
[ 4] 54.00-55.00 sec 68.1 MBytes 571 Mbits/sec 2 72.1 KBytes
[ 4] 55.00-56.00 sec 58.8 MBytes 494 Mbits/sec 5 35.4 KBytes
[ 4] 56.00-57.00 sec 55.0 MBytes 461 Mbits/sec 3 43.8 KBytes
[ 4] 57.00-58.00 sec 59.5 MBytes 499 Mbits/sec 2 67.9 KBytes
[ 4] 58.00-59.00 sec 52.0 MBytes 436 Mbits/sec 4 62.2 KBytes
[ 4] 59.00-60.00 sec 53.8 MBytes 452 Mbits/sec 4 46.7 KBytes
[ ID] Interval Transfer Bandwidth Retr
[ 4] 0.00-60.00 sec 4.01 GBytes 573 Mbits/sec 170 sender
[ 4] 0.00-60.00 sec 4.00 GBytes 573 Mbits/sec receiver
Logs: https://paste.osmc.tv/isujukotat
This happened again last night playing both Star Wars: Revenge of the Sith and Rogue One (if it shows up). I finally gave up and watched Rogue One through Plex on my Shield (worked perfectly).
Any ideas? I will be playing more tonight, so will be uploading more current info if it happens again.
Thanks in advance.