I’m trying to setup my new Vero4K+ (have another one back at my Mum’s place so I’ve done this before) and I get “Installation Failed” when attempting to install the TVDb V4 Addon.
I haven’t enabled debug logging, but this is what I can see in the logs.
2023-03-01 16:20:21.097 T:2799 ERROR <general>: Requested path http://download.osmc.tv/kodi/addons/matrix/metadata.tvshows.thetvdb.com.v4.python/metadata.tvshows.thetvdb.com.v4.python-1.1.5.zip not found in known repository directories
2023-03-01 16:20:21.097 T:2799 ERROR <general>: CAddonInstallJob[metadata.tvshows.thetvdb.com.v4.python]: failed to resolve addon install source path
Does anyone have any thoughts. Would debug logging provide more information?
Thanks 
I can download that file from here.
Have you checked to see if it’s downloadable on your network?
Thanks Sam, I can download it on my PC if I follow the link. But not from the Vero.
So, seems to be downloadable on my network
I suppose I could copy the zip file across and install it manually…
1 Like
Thanks @sam_nazarko and @ActionA for your assistance.
Downloading the zip file on my PC and then copying it over to the Vero with Filezilla allowed me to successfully install it
One question though. As I was installing it, I got a pop up informing me that because it wasn’t being installed from the official repository it wouldn’t get automatically updated. But after installing, I checked the addon in Addon Browser → My Addons, the auto-update flag was ticked…
Should it auto update?
If it’s an official add-on (which it is) and in repo, then yes.
But… if you couldn’t download it from your device, then you have a network issue and it likely won’t be updated as you expect.
We have not solved the underlying issue.
Sam
Is it a network issue if I can download it from another device on my network?
After installing I was able to successfully scrape all my tv shows which means I am able to connect to the TVDB V4 api…
The link which gave the error indicated it was/is an OSMC url.
If I enabled debug logging and attempted again, would I get more information as to why it failed?
I’m all for fixing the underlying issue properly 
I enabled debug logging and went through the process of uninstalling and re-installing the addon as I had previously installed it manually and I wanted to try to reproduce the issue when attempting to install directly from the repository.
Unfortunately (or fortunately) I was unable to reproduce and it prompted me to uninstall the manual version of the addon and then seemed to re-install the official one without issues…
Debug logs