Crash Playing 4K Movie

Help and Support
1

I get a repeatable crash to :frowning_face: playing this file in OSMC. Plays fine with MPV on my Mac. (Though maybe it’s using a different stream?)

Media Info

Logs are too big to upload to paste.osmc.io so I compressed them and put them in a 9MB zip on my own URL.

Here’s the tail of that log:

2019-06-17 18:44:36.839 T:3516920544   DEBUG: CVideoPlayer::ProcessVideoData size:46219 dts:270.270 pts:270.353 dur:41.000ms, clock:264.637 level:70
2019-06-17 18:44:36.857 T:3516920544   DEBUG: CVideoPlayer::ProcessVideoData size:51501 dts:270.312 pts:270.395 dur:41.000ms, clock:264.656 level:70
2019-06-17 18:44:36.868 T:3516920544   DEBUG: CVideoPlayer::ProcessVideoData size:48088 dts:270.353 pts:270.437 dur:41.000ms, clock:264.667 level:70
2019-06-17 18:44:36.885 T:3474637536   DEBUG: CVideoPlayerVideo::OutputPicture - ttd:165ms pts:264.848 Clock:264.683 Level:0 elapsed:0.004ms
2019-06-17 18:44:36.885 T:3516920544   DEBUG: CVideoPlayer::ProcessVideoData size:46822 dts:270.395 pts:270.479 dur:41.000ms, clock:264.683 level:70
2019-06-17 18:44:36.896 T:3516920544   DEBUG: CVideoPlayer::ProcessVideoData size:52589 dts:270.437 pts:270.520 dur:41.000ms, clock:264.694 level:71
2019-06-17 18:44:36.914 T:3516920544   DEBUG: CVideoPlayer::ProcessVideoData size:53752 dts:270.479 pts:270.562 dur:41.000ms, clock:264.713 level:71
2019-06-17 18:44:36.930 T:3474637536   DEBUG: CVideoPlayerVideo::OutputPicture - ttd:162ms pts:264.890 Clock:264.728 Level:0 elapsed:0.004ms
2019-06-17 18:44:36.937 T:3516920544   DEBUG: CVideoPlayer::ProcessVideoData size:50971 dts:270.520 pts:270.645 dur:41.000ms, clock:264.735 level:70
2019-06-17 18:44:36.941 T:3516920544   DEBUG: CVideoPlayer::ProcessVideoData size:32797 dts:270.562 pts:270.604 dur:41.000ms, clock:264.739 level:71
2019-06-17 18:44:36.960 T:3474637536   DEBUG: CVideoPlayerVideo::OutputPicture - ttd:173ms pts:264.931 Clock:264.758 Level:1 elapsed:0.006ms
2019-06-17 18:44:36.963 T:3516920544   DEBUG: CVideoPlayer::ProcessVideoData size:52730 dts:270.604 pts:270.729 dur:41.000ms, clock:264.761 level:73
2019-06-17 18:44:36.967 T:3516920544   DEBUG: CVideoPlayer::ProcessVideoData size:38957 dts:270.645 pts:270.687 dur:41.000ms, clock:264.765 level:73
2019-06-17 18:44:36.978 T:3516920544   DEBUG: CVideoPlayer::ProcessVideoData size:53618 dts:270.687 pts:270.770 dur:41.000ms, clock:264.776 level:74
2019-06-17 18:44:36.996 T:3516920544   DEBUG: CVideoPlayer::ProcessVideoData size:48040 dts:270.729 pts:270.812 dur:41.000ms, clock:264.794 level:74
2019-06-17 18:44:37.004 T:3474637536   DEBUG: CVideoPlayerVideo::OutputPicture - ttd:170ms pts:264.973 Clock:264.802 Level:1 elapsed:0.003ms
2019-06-17 18:44:37.012 T:3516920544   DEBUG: CVideoPlayer::ProcessVideoData size:61289 dts:270.770 pts:270.854 dur:41.000ms, clock:264.810 level:73
2019-06-17 18:44:37.030 T:3516920544   DEBUG: CVideoPlayer::ProcessVideoData size:60004 dts:270.812 pts:270.896 dur:41.000ms, clock:264.828 level:74
2019-06-17 18:44:37.037 T:3516920544   DEBUG: CVideoPlayer::ProcessVideoData size:48357 dts:270.854 pts:270.937 dur:41.000ms, clock:264.835 level:74
2019-06-17 18:44:37.048 T:3474637536   DEBUG: CVideoPlayerVideo::OutputPicture - ttd:168ms pts:265.015 Clock:264.847 Level:0 elapsed:0.004ms
2019-06-17 18:44:37.055 T:3466244832   ERROR: ffmpeg[CE9AB2E0]: [truehd] substream 0 length mismatch
2019-06-17 18:44:37.055 T:3466244832   ERROR: Previous line repeats 1 times.
2019-06-17 18:44:37.055 T:3466244832   ERROR: ffmpeg[CE9AB2E0]: [truehd] too many audio samples in frame
2019-06-17 18:44:37.055 T:3466244832   ERROR: ffmpeg[CE9AB2E0]: [truehd] substream 0 length mismatch
2019-06-17 18:44:37.055 T:3466244832   ERROR: Previous line repeats 4 times.
2019-06-17 18:44:37.055 T:3466244832   ERROR: ffmpeg[CE9AB2E0]: [truehd] too many audio samples in frame
2019-06-17 18:44:37.055 T:3466244832   ERROR: ffmpeg[CE9AB2E0]: [truehd] substream 0 length mismatch
2019-06-17 18:44:37.056 T:3466244832   ERROR: Previous line repeats 4 times.
2019-06-17 18:44:37.056 T:3466244832   ERROR: ffmpeg[CE9AB2E0]: [truehd] too many audio samples in frame
2019-06-17 18:44:37.056 T:3466244832   ERROR: Previous line repeats 3 times.
2019-06-17 18:44:37.056 T:3466244832   ERROR: ffmpeg[CE9AB2E0]: [truehd] Invalid channel 12 specified as output from matrix.
2019-06-17 18:44:37.057 T:3466244832   ERROR: ffmpeg[CE9AB2E0]: [truehd] too many audio samples in frame
2019-06-17 18:44:37.057 T:3466244832   ERROR: ffmpeg[CE9AB2E0]: [truehd] IIR filter coeff_bits must be between 1 and 16.
2019-06-17 18:44:37.057 T:3466244832   ERROR: ffmpeg[CE9AB2E0]: [truehd] substream 2 length mismatch

No big deal as I can do a 10-second skip past it to play the rest of the video just fine but I figured I should report it. I had a similar issue on another file recently so if I can remember where in the movie that occurred I might be able to pull another example if that’s needed. Thanks

2

A post was merged into an existing topic: Log Upload gets Stuck at ‘Retrieving System’

5

Opps, sorry @nickv2002 I was being single minded there, thinking about the log upload problem and not the other issue you were reporting.

I’ve opened this thread back up for you. Sorry about the mistake.

6

It seems to be choking on TrueHD. Will it play OK if you select the DTS track?

7

Good call @grahamh
I just tried playing the DTS and DD tracks that were also included in that file and they play fine on Kodi.

FWIW the TrueHD stream seems to play fine in MPV/IINA on my Mac (it converts it down to DTS or DD to output via Optical).