Log Upload gets Stuck at 'Retrieving System'

Was trying to upload logs for a different issue and found that I couldn’t use the OSMC tool to upload my logs. Seems to get stuck at ‘Retrieving System’ see screenshot below. I left it there for a few minutes with no progress. Command line tool seemed to stall out too, had to CTRL-C to cancel it, here’s where it was when I did that:

Traceback (most recent call last):
  File "/usr/bin/grab-logs", line 893, in <module>
  File "/usr/bin/grab-logs", line 705, in launch_process
result = self.write_to_temp_file()
  File "/usr/bin/grab-logs", line 775, in write_to_temp_file
self.log_blotter = [x.replace('\0', '') for x in self.log_blotter]

Any tips on what should do to fix?
PS: FWIW this is running on a Vero 4K (not +)

Do you have free space?
Check df -h

Seems I should have plenty:

osmc@vero:~$ df -h
Filesystem           Size  Used Avail Use% Mounted on
devtmpfs             774M     0  774M   0% /dev
tmpfs                895M  472K  895M   1% /run
/dev/vero-nand/root   14G  6.2G  7.0G  47% /
tmpfs                895M     0  895M   0% /dev/shm
tmpfs                5.0M     0  5.0M   0% /run/lock
tmpfs                895M     0  895M   0% /sys/fs/cgroup
tmpfs                179M     0  179M   0% /run/user/1000

Reboot twice and try logs again. If the logs are to large, they may fail (but not normally this way)

Try from ssh as you get get more feedback.

I rebooted a few times and tried to crash it again. Crashed as expected. Grabbing the logs took a while but eventually it finished:

$ date;grab-logs -A -C;date
Mon Jun 17 18:45:40 PDT 2019
Logs copied to /boot/uploadlog.txt on the SD card FAT partition
Mon Jun 17 18:52:17 PDT 2019

Can’t upload though because they’re too large:

$ paste-log /boot/uploadlog.txt
Unable to upload log. Log file is too large. (113MB)

Anything I should do to clear old logs now that I’ve grabbed the file?

Rebooting twice will clear the kodi logs so they will not be the problem.

I’m not sure what to try from here, hopefully @sam_nazarko will have an idea.

Thanks @bmillham

I uploaded the logs on my own and referenced them in this issue: