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Depending on the used skin you have to set the settings-level to standard or higher, in summary:
enable debug logging at settings->system->logging
reboot the OSMC device twice(!)
reproduce the issue
upload the log set (all configs and logs!) either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A
publish the provided URL from the log set upload, here
Thanks for your understanding. We hope that we can help you get up and running again shortly.
I ran the commands and they finished their jobs. Sadly this didn’t help, now after a reboot logo is displayed (still in B/N) and after a while a black screen takes its place with no more evidence of activity. Trying to SSH would reply with ACCESS DENIED if credentials are wrong but if they’re correct nothing would be replied:
Opening main session channel
Opened main channel
So at this point I’m stuck and I don’t know how to generate more logs
So this is the new log: https://paste.osmc.tv/vopasujagu - honestly I have no idea where to start figuring out what’s broken because there are hundreds of errors
Anyway I figured out what caused the initial colour problem: it seems like during the upgrade the content of file “/boot/config-user.txt” was erased. (which isn’t supposed to happen, I think) This file contained a setting needed to display colours from PAL mode: sdtv_mode=2
I have a similar issue. I have a PI3B with an official 7" screen and dac+ working okay but when I update to the latest I get a white screen after boot, no response from PI
Luckily I have a backup, So restored a backup from 2019 to a new SD card reboot and it is okay, but tried to update again on 2 different SD cards to a blank config-user.txt again.
I have now disabled the update and stuck to an old version of OSMC.