Delivery time

I ordered a vero 4K+ on Saturday 29th Feb, but received no delivery details. How do I track my order?

You should be able to track it under My OSMC.

As there’s no order number here, I can’t provide more specific information



Hi Sam,
Excuse my ignorance, but where do I find my osmc?
My order number is 28870

Also, the button at the top of this forum page titled “My Account”. I would agree this is not immediately obvious to find.

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Found it, but I’m non the wiser on delivery.
Doesn’t give any delivery info at all.

Make sure an email didn’t get sent to your spam folder. Otherwise, I’m sure @sam_nazarko will reply soon.

It’s possible you made this account with a different email to the one you placed the order with, so the order isn’t showing.

The order shipped today, so you should get tracking details in a few hours when it scans in to the hub. We had a few days backlog because some of our business customers are ordering larger orders than normal because of the COVID-19 issue


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Received this morning.

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