Delivery time

Hi.
I ordered a vero 4K+ on Saturday 29th Feb, but received no delivery details. How do I track my order?

You should be able to track it under My OSMC.

As there’s no order number here, I can’t provide more specific information

Cheers

Sam

Hi Sam,
Excuse my ignorance, but where do I find my osmc?
My order number is 28870

https://my.osmc.tv/login/

Also, the button at the top of this forum page titled “My Account”. I would agree this is not immediately obvious to find.

1 Like

Found it, but I’m non the wiser on delivery.
Doesn’t give any delivery info at all.

Make sure an email didn’t get sent to your spam folder. Otherwise, I’m sure @sam_nazarko will reply soon.

It’s possible you made this account with a different email to the one you placed the order with, so the order isn’t showing.

The order shipped today, so you should get tracking details in a few hours when it scans in to the hub. We had a few days backlog because some of our business customers are ordering larger orders than normal because of the COVID-19 issue

Sam

1 Like

Received this morning.

1 Like