First time vero 4k user having sound problems on some videos in twitch and youtube apps

Yes – should be fixed in the next update.

Sam

Fantastic news, Thanks!

This is assuming the issue is what I think it is :wink:

Sam

Fingers crossed

Will be updating my Vero4k this evening to the May update… Really hoping my issues go away !

Thanks again for all your time and dedication Sam <3

Dear Sam! What ever you did sadly didn’t help my problem however I discovered that everything starts working normally if I change resolution to 1080i from 1080p the bad thing about this is that now even the proper videos will be displayed at 1080i and not 1080p wich isn’t optimal… how ever it maybe gives you a good clue on what’s causing the issue

Hi Sam !

Today I tried to play back some music files on the 4K for the first time ( Flac files played back from the local hard drive) and the audio is bugged in the same way as in all those videos in question… The files will play back normally on my phone or pc or car radio

After a lot of thinking I suspect the projector doesn’t like the way the audio is passed to it in in certain files ( but this is pure speculation on my end )

Hi,

A user was experiencing problems with FLAC the other day, and the issue turned out to be:

  • Audio was set to PCM, not HDMI.
  • Audio was set to Optimised, not Fixed.

Sam

Thanks will try that later today and report back !

Changed the audio from I don’t know what to fixed all audio issues in all videos I have tested so far went away. Flac now also works! I’m very happy right now!

Thanks for everything!

Will test some more and close the topic soon

I’m glad to hear this. Please let me know how you get on.

Sam

Hi Sam! Everything seems to be playing fine now even the wired videos with the funky sound settings !

I feel a bit silly for not looking into the advanced audio settings earlier, but I didn’t want to just randomly change settings I don’t completely understand to not break something by accident