I have a file which is not playing properly. There seems to be something wrong with the file as Jellyfin clients on Fire TV and webOS are also not capable of playing it. VLC on my PC however does manage to play it. Has anyone with deeper knowledge an idea what the problem might be? Is there something I can do except for re-encoding the file?
Here is a photo of what happens when attempting to play the file
After about 25 seconds the audio starts to play but the video is completely black.
Sounds like a bad encoded file that can not be hardware decoded so only your PC can manage it decoding in software.
I would not spent time to investigate and just move on.
Can you try disabling the unpause jumpback add-on?
Not saying that’s the solution by any measure but it can be problematic.
Sam
Tried, but no change.
Okay, thanks for confirming.
I tried to grab the file but it says it’s expired. Can you reupload it?
Sam
Will do after work.
I updated the link in my original post.
Kodi is setting the playback resolution to 1080p50
Matched a desktop resolution with an exact refresh rate 1920x1080 @ 50.00 - Full Screen (27)
The video file is a 3840x2160 50Hz hevc hlg file, an uncommon frame rate. OSMC/kodi has had issues in the past with beginning playback when there isn’t enough change from the gui default 1080p60 and the chosen display specification for playback. I found that success was much, much higher when there is both a resolution and a frame rate change i.e. a change from 1080p to 4k and a refresh rate change from 60Hz to 24Hz.
You should try editing your whitelist and allow 3840x2160p at 50Hz and see if it can now playback the file.
Not at the BBC it isn’t.
I can’t as 3840x2160p at 50Hz is not listed in the Whitelist selection menu. But I have other files with the same resolution and refresh rate which are also HLG HDR and they do work.
There isn’t much 4k 50Hz stuff on iPlayer, because there isn’t much 4k stuff on iPlayer, there is quite a bit of 1080p 50Hz stuff though. Additionally, this is not from iPlayer, it’s either SkyUHD or F1TV website (apparently).
The question is why is kodi is opting by default for 1080p50 instead of 2160p50, is it a kodi thing or an osmc thing? I suspect it is a kodi thing.
Are they playing at a TV resolution of 4k50 or 1080p50?
Because @Ainsley’s AVR doesn’t support 2160p50 (assuming his TV does but the AVR is filtering out 4k50/60 modes).
From the manual
Supported resolutions
HDMI IN1 to IN6:
• Copyright protection technology: HDCP1.4/HDCP2.2
• Color space (Color Depth):
– 720×480i 60 Hz, 720×576i 50 Hz, 720×480p 60 Hz, 720×576p 50 Hz,
1920×1080i 50/60 Hz, 1280×720p 24/25/30/50/60 Hz, 1680×720p
24/25/30/50/60 Hz, 1920×1080p 24/25/30/50/60 Hz, 2560×1080p
24/25/30/50/60 Hz, 4K (3840×2160p) 24/25/30 Hz, 4K SMPTE
(4096×2160p) 24/25/30 Hz : RGB/YCbCr4:4:4 (8/10/12 bit), YCbCr4:2:2
(12 bit)
– 4K (3840×2160p) 50/60 Hz, 4K SMPTE (4096×2160p) 50/60 Hz : RGB/
YCbCr4:4:4 (8 bit), YCbCr4:2:2 (12 bit), YCbCr4:2:0 (8/10/12 bit)
I think you had the right guess. The other (working) file is only displayed at 1080p50.
@grahamh Is there some way to force a resolution/frame rate even if the HDMI chain is not reporting it as supported?
I was just looking at the EDID data from the debug log and there is a 4k50 mode but only for YCbCr 4:2:0 Video Data Block, it isn’t present in the YCbCr 4:4:4 or 4:2:2 section.
00 ff ff ff ff ff ff 00 3d cb 60 13 00 00 00 00 00 1c 01 03 80 a0 5a 78 0a ee 91 a3 54 4c 99 26 0f 50 54 21 08 00 31 40 45 40 61 40 01 01 81 80 d1 c0 01 01 01 01 66 21 50 b0 51 00 1b 30 40 70 36 00 40 84 63 00 00 1e 00 00 00 fc 00 41 56 20 52 65 63 65 69 76 65 72 0a 20 00 00 00 fd 00 18 78 1e ff 1e 00 0a 20 20 20 20 20 20 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 01 f0 02 03 71 f0 55 10 1f 04 13 05 14 03 02 12 20 21 22 01 5d 5e 5f 62 63 64 3f 40 3b 09 7f 07 0f 7f 07 15 07 50 3f 06 c0 4d 02 00 57 06 03 5f 7e 03 5f 7e 01 67 7e 03 83 4f 00 00 6e 03 0c 00 21 00 b8 3c 20 00 80 01 02 03 04 6a d8 5d c4 01 00 00 00 02 00 00 e3 05 c0 00 e2 00 cf e5 0e 61 60 66 65 e3 06 0d 01 eb 01 46 d0 00 28 18 03 51 59 99 aa 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0f
I’m now out of my depth but I guess OP could try plugging his box directly into the tv and see what happens.
10 posts were split to a new topic: Options for older AVRs
I’ve moved the rest of this to a new topic to make it easier to find for others.
