I’m having exactly the same problem with one anime series I have… I hoped the december update would solve this problem, but that didn’t help…
And beside the symptoms described in this thread I also have a few other 1080p series, also encoded in HEVC 10bit, which just plain don’t work on the Vero4K. When one of those videos are started Kodi does display a play icon and a little progress bar indicating that it is playing the file, but full screen playback is not started; the file-selection screen just keeps displayed as if I was trying to play a music file. Also the progress bar does not advance much and when I switch to full-screen playback the screen just turns black (with controls). Kodi does indicate that the files are played using hardware decoding.
On a normal PC all those files are played without problem (sofware decoding)…
What info should I provide to examine this problem ?
Here are some properties of a file which has the exact symptoms as described earlier in this thread (audio but black/slow/stuttering video):
Input #0, matroska,webm, from 'Nanatsu no Taizai - 01 - The Seven Deadly Sins (SUB)[AnimeRG](8E5F922A).mkv':
Metadata:
encoder : libebml v1.3.3 + libmatroska v1.4.4
creation_time : 2016-07-20 22:55:52
Duration: 00:24:29.91, start: 0.000000, bitrate: 1876 kb/s
Chapter #0:0: start 0.000000, end 152.944000
Metadata:
title : Intro
Chapter #0:1: start 152.944000, end 697.113000
Metadata:
title : Part A
Chapter #0:2: start 697.113000, end 1214.839000
Metadata:
title : Part B
Chapter #0:3: start 1214.839000, end 1304.929000
Metadata:
title : Opening
Chapter #0:4: start 1304.929000, end 1436.977000
Metadata:
title : Epilogue
Chapter #0:5: start 1436.977000, end 1437.019000
Metadata:
title : Next Episode's Report!
Chapter #0:6: start 1437.019000, end 1469.910000
Metadata:
title : Chapter 05
Stream #0:0: Video: hevc (Main), yuv420p(tv), 1920x1072 [SAR 1:1 DAR 120:67], 23.98 fps, 23.98 tbr, 1k tbn, 23.98 tbc (default)
Metadata:
BPS : 1618334
BPS-eng : 1618334
DURATION : 00:24:29.135000000
DURATION-eng : 00:24:29.135000000
NUMBER_OF_FRAMES: 35224
NUMBER_OF_FRAMES-eng: 35224
NUMBER_OF_BYTES : 297193983
NUMBER_OF_BYTES-eng: 297193983
_STATISTICS_WRITING_APP: mkvmerge v9.2.0 ('Photograph') 64bit
_STATISTICS_WRITING_APP-eng: mkvmerge v9.2.0 ('Photograph') 64bit
_STATISTICS_WRITING_DATE_UTC: 2016-07-20 22:55:52
_STATISTICS_WRITING_DATE_UTC-eng: 2016-07-20 22:55:52
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:1(eng): Audio: aac (LC), 48000 Hz, stereo, fltp (default)
Metadata:
title : English Stereo
BPS : 95102
BPS-eng : 95102
DURATION : 00:24:28.607000000
DURATION-eng : 00:24:28.607000000
NUMBER_OF_FRAMES: 68841
NUMBER_OF_FRAMES-eng: 68841
NUMBER_OF_BYTES : 17458503
NUMBER_OF_BYTES-eng: 17458503
_STATISTICS_WRITING_APP: mkvmerge v9.2.0 ('Photograph') 64bit
_STATISTICS_WRITING_APP-eng: mkvmerge v9.2.0 ('Photograph') 64bit
_STATISTICS_WRITING_DATE_UTC: 2016-07-20 22:55:52
_STATISTICS_WRITING_DATE_UTC-eng: 2016-07-20 22:55:52
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:2(jpn): Audio: aac (LC), 48000 Hz, stereo, fltp
Metadata:
title : Japanese Stereo
BPS : 100512
BPS-eng : 100512
DURATION : 00:24:29.119000000
DURATION-eng : 00:24:29.119000000
NUMBER_OF_FRAMES: 68865
NUMBER_OF_FRAMES-eng: 68865
NUMBER_OF_BYTES : 18458051
NUMBER_OF_BYTES-eng: 18458051
_STATISTICS_WRITING_APP: mkvmerge v9.2.0 ('Photograph') 64bit
_STATISTICS_WRITING_APP-eng: mkvmerge v9.2.0 ('Photograph') 64bit
_STATISTICS_WRITING_DATE_UTC: 2016-07-20 22:55:52
_STATISTICS_WRITING_DATE_UTC-eng: 2016-07-20 22:55:52
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:3(eng): Subtitle: ass (default)
Metadata:
title : English (Signs / Songs)
BPS : 355
BPS-eng : 355
DURATION : 00:24:27.250000000
DURATION-eng : 00:24:27.250000000
NUMBER_OF_FRAMES: 517
NUMBER_OF_FRAMES-eng: 517
NUMBER_OF_BYTES : 65220
NUMBER_OF_BYTES-eng: 65220
_STATISTICS_WRITING_APP: mkvmerge v9.2.0 ('Photograph') 64bit
_STATISTICS_WRITING_APP-eng: mkvmerge v9.2.0 ('Photograph') 64bit
_STATISTICS_WRITING_DATE_UTC: 2016-07-20 22:55:52
_STATISTICS_WRITING_DATE_UTC-eng: 2016-07-20 22:55:52
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:4(eng): Subtitle: ass
Metadata:
title : English (Full)
BPS : 472
BPS-eng : 472
DURATION : 00:24:27.250000000
DURATION-eng : 00:24:27.250000000
NUMBER_OF_FRAMES: 905
NUMBER_OF_FRAMES-eng: 905
NUMBER_OF_BYTES : 86735
NUMBER_OF_BYTES-eng: 86735
_STATISTICS_WRITING_APP: mkvmerge v9.2.0 ('Photograph') 64bit
_STATISTICS_WRITING_APP-eng: mkvmerge v9.2.0 ('Photograph') 64bit
_STATISTICS_WRITING_DATE_UTC: 2016-07-20 22:55:52
_STATISTICS_WRITING_DATE_UTC-eng: 2016-07-20 22:55:52
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:5: Attachment: ttf
Metadata:
filename : A little sunshine.ttf
mimetype : application/x-truetype-font
Stream #0:6: Attachment: ttf
Metadata:
filename : Ad Hoc Bis.ttf
mimetype : application/x-truetype-font
Stream #0:7: Attachment: ttf
Metadata:
filename : Amaranth-Italic.ttf
mimetype : application/x-truetype-font
Stream #0:8: Attachment: ttf
Metadata:
filename : Amaranth-Regular.ttf
mimetype : application/x-truetype-font
Stream #0:9: Attachment: ttf
Metadata:
filename : Animated.ttf
mimetype : application/x-truetype-font
Stream #0:10: Attachment: ttf
Metadata:
filename : blzee.ttf
mimetype : application/x-truetype-font
Stream #0:11: Attachment: ttf
Metadata:
filename : CAC Moose_1.ttf
mimetype : application/x-truetype-font
Stream #0:12: Attachment: ttf
Metadata:
filename : CFJackStory-Regular.ttf
mimetype : application/x-truetype-font
Stream #0:13: Attachment: otf
Metadata:
filename : CostaPtf-Demi.otf
mimetype : application/vnd.ms-opentype
Stream #0:14: Attachment: ttf
Metadata:
filename : DADHAND_0.TTF
mimetype : application/x-truetype-font
Stream #0:15: Attachment: ttf
Metadata:
filename : DFKKS9.TTC
mimetype : application/x-truetype-font
Stream #0:16: Attachment: ttf
Metadata:
filename : Eager_Naturalist.ttf
mimetype : application/x-truetype-font
Stream #0:17: Attachment: ttf
Metadata:
filename : EpicSlash.ttf
mimetype : application/x-truetype-font
Stream #0:18: Attachment: ttf
Metadata:
filename : Fondamento-Regular_2.ttf
mimetype : application/x-truetype-font
Stream #0:19: Attachment: ttf
Metadata:
filename : Footlight MT Light.ttf
mimetype : application/x-truetype-font
Stream #0:20: Attachment: ttf
Metadata:
filename : FTLTLT.TTF
mimetype : application/x-truetype-font
Stream #0:21: Attachment: ttf
Metadata:
filename : GenBkBasB_1.ttf
mimetype : application/x-truetype-font
Stream #0:22: Attachment: ttf
Metadata:
filename : GenBkBasR.ttf
mimetype : application/x-truetype-font
Stream #0:23: Attachment: ttf
Metadata:
filename : georgia.ttf
mimetype : application/x-truetype-font
Stream #0:24: Attachment: ttf
Metadata:
filename : Gilgamesh Bold_0.ttf
mimetype : application/x-truetype-font
Stream #0:25: Attachment: ttf
Metadata:
filename : HaleysHand-Regular_0.ttf
mimetype : application/x-truetype-font
Stream #0:26: Attachment: ttf
Metadata:
filename : IwaOMinPro-Bd-Fate_0.ttf
mimetype : application/x-truetype-font
Stream #0:27: Attachment: ttf
Metadata:
filename : jagb___.ttf
mimetype : application/x-truetype-font
Stream #0:28: Attachment: ttf
Metadata:
filename : JandaCloserToFree-Regular.ttf
mimetype : application/x-truetype-font
Stream #0:29: Attachment: ttf
Metadata:
filename : lastninja.ttf
mimetype : application/x-truetype-font
Stream #0:30: Attachment: ttf
Metadata:
filename : PatuaOne-Regular.ttf
mimetype : application/x-truetype-font
Stream #0:31: Attachment: ttf
Metadata:
filename : tahomabd.ttf
mimetype : application/x-truetype-font
Stream #0:32: Attachment: ttf
Metadata:
filename : times.ttf
mimetype : application/x-truetype-font
Stream #0:33: Attachment: ttf
Metadata:
filename : trado.ttf
mimetype : application/x-truetype-font
Stream #0:34: Attachment: ttf
Metadata:
filename : TT1025M.TTF
mimetype : application/x-truetype-font
Stream #0:35: Attachment: otf
Metadata:
filename : Zantroke.otf
mimetype : application/vnd.ms-opentype
These are the properties of one of those files in the latter case I described (no audio, no video display):
Input #0, matroska,webm, from 'Kizumonogatari - 3 - Cold-Blooded Arc (SUB)[AnimeKaizoku](%CRC).mkv':
Metadata:
ENCODER : Lavf57.72.101
Duration: 01:22:10.94, start: 0.000000, bitrate: 1351 kb/s
Chapter #0:0: start 0.000000, end 452.160000
Metadata:
title : Chapter 1
Chapter #0:1: start 452.160000, end 1288.454000
Metadata:
title : Chapter 2
Chapter #0:2: start 1288.454000, end 2149.230000
Metadata:
title : Chapter 3
Chapter #0:3: start 2149.230000, end 2734.023000
Metadata:
title : Chapter 4
Chapter #0:4: start 2734.023000, end 3406.278000
Metadata:
title : Chapter 5
Chapter #0:5: start 3406.278000, end 3916.413000
Metadata:
title : Chapter 6
Chapter #0:6: start 3916.413000, end 4276.147000
Metadata:
title : Chapter 7
Chapter #0:7: start 4276.147000, end 4561.807000
Metadata:
title : Chapter 8
Chapter #0:8: start 4561.807000, end 4929.925000
Metadata:
title : Chapter 9
Stream #0:0: Video: hevc (Rext), yuv444p10le(tv), 1920x816 [SAR 1:1 DAR 40:17], 23.98 fps, 23.98 tbr, 1k tbn, 23.98 tbc (default)
Metadata:
BPS : 2306552
BPS-eng : 2306552
DURATION-eng : 01:22:10.926000000
NUMBER_OF_FRAMES: 118223
NUMBER_OF_FRAMES-eng: 118223
NUMBER_OF_BYTES : 1421679678
NUMBER_OF_BYTES-eng: 1421679678
_STATISTICS_WRITING_APP: mkvmerge v13.0.0 ('The Juggler') 64bit
_STATISTICS_WRITING_APP-eng: mkvmerge v13.0.0 ('The Juggler') 64bit
_STATISTICS_WRITING_DATE_UTC: 2017-07-12 20:47:33
_STATISTICS_WRITING_DATE_UTC-eng: 2017-07-12 20:47:33
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
ENCODER : Lavc57.93.100 libx265
DURATION : 01:22:10.929000000
Stream #0:1(jpn): Audio: vorbis, 48000 Hz, 5.1, fltp (default)
Metadata:
title : Surround
BPS : 640000
BPS-eng : 640000
DURATION-eng : 01:22:10.912000000
NUMBER_OF_FRAMES: 154091
NUMBER_OF_FRAMES-eng: 154091
NUMBER_OF_BYTES : 394472960
NUMBER_OF_BYTES-eng: 394472960
_STATISTICS_WRITING_APP: mkvmerge v13.0.0 ('The Juggler') 64bit
_STATISTICS_WRITING_APP-eng: mkvmerge v13.0.0 ('The Juggler') 64bit
_STATISTICS_WRITING_DATE_UTC: 2017-07-12 20:47:33
_STATISTICS_WRITING_DATE_UTC-eng: 2017-07-12 20:47:33
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
ENCODER : Lavc57.93.100 libvorbis
DURATION : 01:22:10.931000000
Stream #0:2(jpn): Audio: vorbis, 48000 Hz, 5.1, fltp
Metadata:
title : Surround
BPS : 2900921
BPS-eng : 2900921
DURATION-eng : 01:22:10.848000000
NUMBER_OF_FRAMES: 51363
NUMBER_OF_FRAMES-eng: 51363
NUMBER_OF_BYTES : 1788000653
NUMBER_OF_BYTES-eng: 1788000653
_STATISTICS_WRITING_APP: mkvmerge v13.0.0 ('The Juggler') 64bit
_STATISTICS_WRITING_APP-eng: mkvmerge v13.0.0 ('The Juggler') 64bit
_STATISTICS_WRITING_DATE_UTC: 2017-07-12 20:47:33
_STATISTICS_WRITING_DATE_UTC-eng: 2017-07-12 20:47:33
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
ENCODER : Lavc57.93.100 libvorbis
DURATION : 01:22:10.872000000
Stream #0:3(jpn): Audio: vorbis, 48000 Hz, stereo, fltp
Metadata:
title : Stereo
BPS : 160036
BPS-eng : 160036
DURATION-eng : 01:22:10.922000000
NUMBER_OF_FRAMES: 231137
NUMBER_OF_FRAMES-eng: 231137
NUMBER_OF_BYTES : 98640689
NUMBER_OF_BYTES-eng: 98640689
_STATISTICS_WRITING_APP: mkvmerge v13.0.0 ('The Juggler') 64bit
_STATISTICS_WRITING_APP-eng: mkvmerge v13.0.0 ('The Juggler') 64bit
_STATISTICS_WRITING_DATE_UTC: 2017-07-12 20:47:33
_STATISTICS_WRITING_DATE_UTC-eng: 2017-07-12 20:47:33
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
ENCODER : Lavc57.93.100 libvorbis
DURATION : 01:22:10.925000000
Stream #0:4(jpn): Audio: vorbis, 48000 Hz, 5.1, fltp
Metadata:
title : Surround
BPS : 1509000
BPS-eng : 1509000
DURATION-eng : 01:22:10.912000000
NUMBER_OF_FRAMES: 462273
NUMBER_OF_FRAMES-eng: 462273
NUMBER_OF_BYTES : 930093276
NUMBER_OF_BYTES-eng: 930093276
_STATISTICS_WRITING_APP: mkvmerge v13.0.0 ('The Juggler') 64bit
_STATISTICS_WRITING_APP-eng: mkvmerge v13.0.0 ('The Juggler') 64bit
_STATISTICS_WRITING_DATE_UTC: 2017-07-12 20:47:33
_STATISTICS_WRITING_DATE_UTC-eng: 2017-07-12 20:47:33
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
ENCODER : Lavc57.93.100 libvorbis
DURATION : 01:22:10.936000000
Stream #0:5: Subtitle: ass (default)
Metadata:
BPS : 111
BPS-eng : 111
DURATION-eng : 01:19:27.330000000
NUMBER_OF_FRAMES: 1132
NUMBER_OF_FRAMES-eng: 1132
NUMBER_OF_BYTES : 66729
NUMBER_OF_BYTES-eng: 66729
_STATISTICS_WRITING_APP: mkvmerge v13.0.0 ('The Juggler') 64bit
_STATISTICS_WRITING_APP-eng: mkvmerge v13.0.0 ('The Juggler') 64bit
_STATISTICS_WRITING_DATE_UTC: 2017-07-12 20:47:33
_STATISTICS_WRITING_DATE_UTC-eng: 2017-07-12 20:47:33
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION : 01:19:40.833000000
Stream #0:6: Attachment: ttf
Metadata:
filename : Brown Fox_0.ttf
mimetype : application/x-truetype-font