You’re missing the point, again!
Its not about a faster acquisition of Kodi, its about a lack of information!
You’re missing the point, again!
So you would be happy if someone just posted every day: ‘We are working on it’?
So you are simply impatient?
Does your mobile phone carrier also give you precise updates on when the next version of operating system will be pushed to your phone or where they are at in the development process?
Yes. Doesn’t yours?
What carrier? Where can I find these updates? I might want to change carrier.
@gengener I understand that you want some update on a regular basis. Sort of like having a feel for the patient’s pulse to know if the patient is still alive. I’m also like that.
If you know how to read technical terms (I don’t) or if you have the patience to study it (also no for me ), I think this thread can be very helpful. Here you can see what’s being worked on. As you can see, the last update was around 6 hours ago (from the time I wrote this post) and you can see which modules are being changed.
Hopefully I’ve made the details clear. Apologies if this is not the case. I don’t make blog posts saying that our update is delayed due to problems with an upstream project. This would be inappropriate.
I am sorry we have not met your expectations here and would suggest contacting firstname.lastname@example.org to enquire about returning the product.
Please let me know if you would like any further details, and I’ll answer them with detail.
Vero 4K / 4K + have five year lifecycles. A month to release an update isn’t a concern for our user base and the risk of regression is too high at the moment. With that said, this should be mitigated shortly and we should see a release shortly.
Making a list? Checking it twice? Gonna find out who’s naughty who’s nice?
You obviously think you’re being clever, but I’m afraid you aren’t.
I flash custom ROMs from the guys over at XDA Developers - software development teams of a comparable size to OSMC, but who provide news updates that are a lot more frequent.
If I weren’t doing that, I would be getting updates directly from the phone’s manufacturer, which in my case is Google - and they are also quite good at providing ongoing updates on the Android road-map.
If you’re depending on the carrier for software updates then your phone must presumably be locked to the carrier, in which case switching carrier isn’t an option. So, however you look at it, that question makes very little sense.
And can I just ask - am I correct in thinking that the shield icon which appears next to some people’s names on here indicates some kind of official affiliation with OSMC? Because, if it does, then the level of unprofessional behaviour on this forum is really quite worrying.
As I mentioned before, I’m a professional software developer; have been for more than twenty years. Sometimes this means dealing directly with customers. Sometimes customers can be a little overwrought; but if you’re a professional you suck that up and you respond politely and with respect, no matter what the provocation.
@gengener’s question was a perfectly reasonable one. The Vero is marketed as a well-supported device - indeed, that is its primary USP. On the blog we’ve had only one news update about new software releases since the end of October, and it’s now nearly the end of March. He made it clear not once but twice that he wasn’t seeking an actual software release, just some kind of news update to let people know what’s happening - one such update in almost five months isn’t that much, and requesting a brief status report once a month or so is hardly outrageous.
And yet, we have @ActionA deciding that the appropriate response to that is to insult him. If I had ever spoken like that to a customer of my company I would have been fired on the spot - and quite right too. Nor is ActionA the only offender in that respect - if you guys want OSMC to get a reputation as a group that patronises and insults its paying customers, you’re going about it the right way.
Would it? Why? Again, in my professional life it has always been the case that, if a deadline is going to slip by two or three months, it’s essential to keep the customers informed; and if the slippage is due to a third party supplier letting us down, keeping our paying customers informed about what’s going on is a lot more important than not embarrassing the supplier.
Not to mention the fact that you are actually publicising that fact - you’re just doing it in a place where customers are less likely to stumble across the information.
The problem here seems to be constant hyperbole. For starters, Kodi v18.1 (which was always the targeted release); was released middle of February 2019. That’s a stark contrast to five months.
V18 is available for those that want to try it today in the form of a test build.
This simple fact is why I cannot understand all the whining and crying in this thread.
What do people really think this magical official release is going to include that the test builds don’t?
if its so not worth it then why is the team working so hard on it?
Hyperbole, yes? That says it all. There is nothing to add then. A shame of a statement…
Flashing custom ROMs to an unlocked phone is a wildly different scenario than what we are talking about here. You are now trying to compare apples to oranges. So if you want to unlock the Vero and ask some XDA kanger who has nothing better to do than tweak a custom OS for you guys…
Interesting… I wonder how large their budget and workforce are that allow this level of transparency? Again, your premise is not quite on equal footing me thinks.
Oops… I just remembered it’s not… I actually do take the walleye builds directly from Google to flash along with Magisk and TWRP each month. Besides, carrier locked phones are just so boring, don’t you agree?
Are there users of your developed software pinging you 8 times a day to get updates on the new comic sans font implementation?
It’s very clear that you are the insulted one here sir, hence the wall of text annunciating your feelings so clearly and succinctly.
I’m more of the patient type and I don’t care if it takes longer when there is a carefully tested release coming after that. But I guess people are different and not everyone checks Discourse. After the release of Kodi18 it was pretty clear that Vero owners are curious about what’s going on. Personally I’d have taken the time to address this once in the blog although from my perspective that time is better spent on developing. But as seen here not everyone shares that perspective.
Absolutely. I’ve no idea why you decided to compare OSMC development with development of smartphone software in the first place, it’s a silly comparison. But you decided to, because you think that people who develop phone software don’t post regular news updates, and this means it’s reasonable for you not to post them. I pointed out that your comparison is doubly invalid, because phone software teams of approximately the same size as the OSMC team in fact do post regular news updates. And you’re now trying to argue against me by pointing out that your own comparison was invalid in the first place?
Okay. I don’t have time for this, and you shouldn’t have time for this. If you took even half of the energy you waste on insulting your customers and devoted it to actually working on OSMC or actually dealing with customer issues in a half-way professional manner, your customers probably wouldn’t have very many complaints.
So, shall we stop derailing the thread with idiotic comparisons and get it back on topic? That would be peachy.
No, because being a professional, I make that information available the first time someone asks.
I see your weak attempt to throw my valid and comparable comparison of transparency in OSMC development and carrier provided mobile OS updates (baby) out with your flawed premise of conflating the issue with the diametrically different custom phone ROM scene (bathwater). Anyone who has ever rooted a carrier provided device will clearly understand the difference. I hope your attention to detail is a bit sharper in your job as software developer.
Really? How many people do you think are actually on the team? You are quite delusionial if you think we have anywhere near the infrastructure, PR support, monetary support, developers, as ANY top tier mobile OS developer. That is the most absurd thing you could possibly have said…
Ha! You must a developer among gods! Nothing upstream and/or out of your control can have any effect on your final product, eh? Can we hire you to bang this v18 thing out for us? A man of your talent should be able to push an update by when, lunch?
Closing this. The thread has runs its course.