You didn’t mention that one of your remotes was working again - that’s an important piece of information.
In that case have you tried changing the batteries of the remote that isn’t working properly ? Obvious possibilities should be checked before more complex ones.
A second point I would make is that are you sure that your Samsung Smart remote was working via IR in the first place and not via CEC ?
I also have a Samsung Smart TV supplied with both the rectangular “standard” remote and the small curved “Smart remote” with the touch pad in the middle and a voice control button.
As far as I know, while the standard remote is a normal IR remote the smart remote is not an IR remote but an RF remote, (possibly bluetooth or similar) as it works without line of sight - you can put it inside a sock or a closed bag in an adjacent room and it will still work - in fact mine has sometimes started operating the TV from the bottom of a closed toy box exactly because of this, and I’ve then had to go searching for it to stop it taking over my TV…
It’s possible that it is both IR and RF but its much more likely that it is only RF, in which case it could never have worked with the IR receiver on the Vero4k in the first place.
Assuming the remote belongs to the TV connected to the Vero then its much more likely that it was controlling the Vero via CEC which is a remote control protocol over HDMI which is enabled by default in OSMC. Most TV remotes will work out of the box with OSMC via CEC.
It may be that you are having problems with CEC rather than IR.
Another thing I would say is that if you have learnt your Samsung remote buttons in a remote profile in OSMC (or downloaded a lircd profile for it) for use via the IR receiver in the vero and the TV is also in the room and connected to the vero then this is probably asking for trouble - because the IR receiver in the vero would respond to the button press directly and the TV would respond to the button press and attempt to send that to the Vero using CEC. (And even if CEC was disabled the TV would try to act on the button press itself causing unintended actions)
Normally it’s not a good idea to learn the remote codes for any remote that is already controlling a device in the room.
Edit: this is the smart remote I have that is RF not IR:
@DBMandrake@sam_nazarko Thanks both for your feedback and I will explain the conditions again and clarify few things. This will again help to understand the situation and find a fix.
My SETUP:
Remote:
1: My Samsung Smart TV remote (Appendix 1) is a bluetooth remote which ALSO got the universal remote control functionality which can be configured via the TV interface to support devices when I select the source accordingly
2: As per my initial post, via TV setup I have configured HDMI1 to have my Foxtel IQ3 box and selected the remote to act as an universal remote which programmed to Foxtel IQ BOX (Appendix 2)
3: As per my initial post, via TV setup I have configured HDMI2 to have my VERO4K box and selected the remote to act as an universal remote which programmed to XBOX 360
4: Note that as per point #3 TV do have the ability to select and program the Smart Remote as an IR remote (This as be VF as well and I am not sure). This is why I can select XBOX ONE option via the TV and also XBOX 360 profile as OSMC supports them
5: Whenever I select the Universal remote option via the TV, I do have the ability to TURN the CEC OFF for connected sources and I have done this.
6: I did replace my remote batteries with new batteries yesterday
7: Via the HDMI source 1 which connected to the FOXTEL Box all working fine as Universal remote mode and FOXTEL box is controlled via the TV remote and CEC IS OFF
OSMC SETUP:
8: Given I programmed my TV smart remote to mimic XBOX ONE first, then I went to OSMC and loaded the XBOX
ONE config and TV interface for some test called Power Test and when hit the “Power Test” button from the TV screen I can see the OSMC BOX turning off (RED LED Colour) and this mean Remote is sending correct IR signals (Or RF) and only issue is lagging. I promise that 100% this setup was working prior to MAY update
9: Given above point #8 got lagging after the May Update then I configure the TV smart remote to mimic XBOX 360 , then I went to OSMC and loaded the XBOX 360 config and TV interface for some test called Power Test and when hit the “Power Test” button from the TV screen I can see the OSMC BOX turning off (RED LED Colour) and this mean Remote is sending correct IR signals (Or RF) and only issue is lagging
Explanation on the successful test on Stock Remote:
As @DBMandrake highlighted this is the key and what I also can’t explain. When I used stock old TV remote, first I went to OSMC and load the Samsung TV config and given this is different remote came with one of my old TVs, I can’t control my Smart TV with this remote. I just used this remote to see any issues with my env. setup / light issue and other things DBMandrake informed me to check and all was working fine.
10: This can conclude that my env. not changed and whatever happening now happening way my Universal TV remote sending commands to the VERO4K
11: Also we can’t complain the universal TV remote as my FOXTEL Box connected to HDMI 1 working in the universal mode without any issues
12: This point is KEY. I got the same setup above in my downstairs RUMPS room. SAME TV / SAME REMOTE / SAME FOXTEL IQ3 BOX / SAME VERO4K BOX / SAME HDMI SETUP. All above symptoms replicated in this new setup as well and this setup also stop working post the MAY Update and lagging is experienced after the fix issued.
Hope this will give a big clarity and I can do a simple thing to showcase issue is with the MAY Update. If one of you can guide me with steps to install VERO4K April update that will show all will start to work and I am happy to be a ginny pig and install serious of small incremental releases if applicable to find the problem.
As per my resolved post I really love the setup I got and having one remote control my boxes and if you can help me to come back to that state I will appreciate it lot. I know I am just a one user and you guys got million other priorities but kindly think about of my situation and this humble request.
Appendix 1: Tv / Remote Picture and Details
TV Model:
SAMSUNG SUHD TV - KS8000 - 60’’
Link:
Remote Model: (Images attached)
BN59-01241A
Appendix 2: Video Clip of how the Universal remote configured via the Tv and how it will be used to control the Foxtel Box
Link to the TV and Remote Manuel:
P.S:
Found the link to downgrade and install April VERO4K update and I will do this soon as well.
I’ll see if I can produce a new kernel which may resolve the issue for you. Unfortunately, it might cause problems for users with other remotes, so needs a bit of testing.
Add the following line: deb http://apt.osmc.tv jessie-devel main
Run the following commands to update: sudo apt-get update && sudo apt-get dist-upgrade && reboot
Your system should have have received the update.
Please see if the issue is resolved.
I also recommend you edit /etc/apt/sources.list again and remove the line that you added after updating. This will return you to the normal update channel.
P.S. @mlavende – I’d appreciate if you could test and make sure nothing is broken so I can get this in the next update. If it is, I can very easily give you downgrade instructions.
I tested the new release in both setups and findings as below
Its a fair statement to say when I press the keys twice it translate to action in VEO4K in a consistent manner. For example when I click the remote “Left” key once nothing will happen but when I click it twice it will action. Same with Enter key and even with my “IR Long Press KEY Back” which translate to Context Menu. (Logs as below)
If this is the best you can get with without impacting Others I am OK SAM… I can live with the current behaviour of this FIX and way better than the MAY Update FIX.
Here are the logs to showcase my 1st Point Sam.
osmc@MbrVERO4K:~$ cat /proc/version
Linux version 3.14.29-22-osmc (root@vero4k) (gcc version 4.9.2 (Debian/Linaro 4.9.2-10) ) #1 SMP Sun Jun 18 03:12:22 UTC 2017
After First time “Left” key Press:
IRW: Output was blank
Here is a Video clip therefore you can see for yourself…You can see the my remote illuminating “Red” that mean my key press and you can clearly see how it interacting with VERO4K. Happy to do more testing and send more logs if require… As I said this is a huge improvement vs current May update fix…
@sam_nazarko I tested the above with XBOX360 Remote profile and now it one is 4 to 5 key presses Vero4K dropping key and I need to repress. I think I can live with XBOX360 profile and happy to accept this as the fix. I will wait for your confirmation remove the dev DEB. Thanks again for looking in to this and fixing this even it was reported by only me.
Thanks for standing up for your word and value of VERO4K…
We might be able to do better. I’ve effectively reverted the changes that we introduced in May, so to be honest, I was expecting better results here. So it needs further investigation. I’ll do a bit of testing here soon enough and if there are further improvements we can make I’ll let you know. I’ve been testing with the Xbox 360 Media Remote and the original Vero 1 (RC5) remote.
You can remove this repository listing now. It won’t revert
the changes you made earlier today.
and adding what @sniferx1 said about the double-click etc., keep in mind that on the harmony, you can enable/disable key repetition (advanced settings).
I have had quite a hard time until I figured this out.
@sam_nazarko: I would rather concentrate on the non-Harmony devices to work with the lircd first, as these devices are too prone to misconfiguration. IMHO from experience, if lircd works, the harmony will work too.
My Harmony has not been configured to disable key repetition. I originally just picked the XBOX360 profile and it worked. Then it stopped totally after the previous release, then the fix came and it works again.
I’m using the standard XBOX360 profile that would be used if you were using an XBOX360 remote
fair enough. But you’re getting double clicks for each button press are you?
That wouldn’t be one from the remote and one from the Hub would it? Don’t have one so not sure how it works. Do you get a remote that works stand alone as well as via the Hub?
There won’t be any remote improvements in the next update. The remote support is now effectively the same as what it was before the last update, so if things are behaving differently now, we need more information to proceed.
I reached out to some more users and it seems that things are working as expected, so I would suggest we look in to this in more detail before making any further and (potentially damaging) changes
