I’m having an issue with my Vero 4k RF remote. If I try to navigate, I get a few presses in then whichever direction key I pressed seems to get “stuck” and the UI keeps on scrolling and making the keypress click like a machine gun. It continues until I press another key.
So far, I have:
Replaced the remote battery
Done a power-off reboot of the Vero 4k
Plugged the remote receiver into the other USB port
Dismantled the remote - There is no obvious sign of damage or contamination
It didn’t do this when the Vero was new and I’m not sure if it coincided with one of the updates.
The remote may have got sat on a couple of times but there are no obvious signs of damage inside.
Is there anything else this could be other than a faulty remote and are there any more fault finding steps I should try?
I just tried plugging a USB extension cable in and moving the USB receiver 2 meters away from the TV and all the other gear. The behavior is slightly different now. The blue LED in the remote is lighting up with every key press and it isn’t lighting when the key appears to get stuck. It is missing the some presses though
The Vero has an IR sensor integrated, and supports CEC as well. If you have a universal remote laying around you can see a list of preconfigured remotes in the My OSMC add-on. Pick one of those, program your remote to that. It may be a bit less responsive than the rf remote but if you have a particularly noisy environment this may solve your issues.
It did work perfectly. I haven’t got any new 2.4 GHz gear in my environment but I live in a small terraced house so it could easily be something my neighbour has installed the other side of the wall. No other 2.4 GHz gear I have is misbehaving
Ive had the exact same problem the control seem to get stuck and keeps scrolling and is making the same machine gun noise. But for me it was a quick fix I replaced the battery with a new one and everything is working normally now