Firstly, i know there are a number of topics around internet connection issues, and I’ve trawled through many of them in vain. So I’m hoping that someone can help me, as non of the other posts have helped resolve my issue thus far.
I have a 200Mbps fibre connection and I have 2 Vero 4k devices (one in my lounge and one in the master bedroom). One is connected via WiFi and the other via Ethernet cable. Both are running the November 2019 release. Neither devices are able to connect to the internet. they both say that they are connected to the network and are able to display content from my content server (which is in my office), but neither of them are able to update (OSMC or library) as they cannot connect to the internet. All other devices on my network are able to connect regardless of connection mode (wifi / ethernet).
What I’ve tried so far:
Changed from wifi to ethernet (both devices)
Changed from DHCP to static IP and back.
Checked the /etc/resolv.conf file (entry looks correct, pointing to my router - 10.0.0.2).
Reset the .kodi file (ssh, stop media center, mv .kodi file, start media center).
Complete re-install of OSMC on the Vero. I downloaded the Nov 2019 version.
Is there a known issue with this version? all other devices (mobile, desktops, tablets, TVs) are all able to connect to the internet (some are running on DHCP and others have a static IP). And if not, what else can I try to resolve this issue?
I haven’t tried a traceroute. but i did try a ping.
i am able to ping my router 10.0.0.2
when trying to ping 18.104.22.168 the request simply times out.
i did this vis SSH (Putty) from my laptop. at the same time my laptop was also connected to then same wifi SSID and was able to ping 22.214.171.124 without any issue
traceroute to 126.96.36.199 (188.8.131.52), 30 hops max, 38 byte packets
1 gateway (10.0.0.2) 0.865 ms 0.786 ms 0.687 ms
2 * * *
3 * * *
4 * * *
30 * * *
so it looks like the router is blocking traffic. but i don’t understand. because every other device on my network has no issue. like i said in my original post, i have smart TVs, laptops, servers, AV receivers and mobile devices all connected via ethernet and wifi. so i’m lost.