No Posters and Artworks after using OSMC Skin Scraper

I tried using the OSMC skin last night and I added 5 new movies in my library.
This was my 1st time to use the skin since I only use Aeon MQ7 Mod.
OSMC skin was taking such a long time getting the artwork so I switched back to Aeon.
I scraped the folder again using AEON skin and found the 5 new movies but all of them don’t have posters and artworks even if they were scraped properly via Universal Movie Scraper.
Tried to run Artwork Beef and new artworks were scraped but they never show up.
I also tried scraping via regular TMDB, posters and backgrounds were shown but no other artworks.

Out of frustration, I restored by Vero 4K+ using the backup that I made 2 months ago including my movie library 2 months ago.
After restoring the backup, I tried to add ALL the new movies that I have downloaded in the past 2 months (around 50 movies) everything is ok EXCEPT the 5 latest movies with still no posters and artworks even if they were scraped properly and even if Artwork Beef found many new artworks.

I even tried deleting the source and re scraping the entire harddrive but still, the 5 new movies are still problematic. I added a few more and still, the newly added ones don’t have posters and artworks too. Meaning I will never be able to add new movies with visible posters and artworks from now on.

I have 3,600+ movies (11 hard drives connected via USB) and I am willing to re-scrape the entire library if needed but afraid that these new movies will still be problematic.

If my database is corrupted and starting from scratch is my only option, these are my questions:

  1. How do I make a back up of my settings and add-ons but would like an absolutely clean install of my entire library without any traces of my past library? (what items should I choose in MY OSMC backup checklist?)

  2. Is there a chance that I can just delete some files in .KODI folders so that I don’t have to start from scratch again?

Thank you so much to those who can help.

It’s probably just a temporary problem with TheMovieDB and will most likely resolve itself shortly.

When this happens, looking at the logs will help you understand why a movie doesn’t scrape, or the artwork doesn’t download.

But sometimes, you may have to just get the artwork yourself (I run into that with very rare movies).

Also, the skin you are using has nothing to do with how the artwork is gathered.

Thanks mate. I only mentioned OSMC Skin since it was the one that was STILL scraping when I switched back to AEON MQ7 and scraped again. Perhaps that corrupted my database.
I don’t think it’s an issue with TheMovieDB since I can confirm that the artworks were indeed scraped and downloaded properly.
I tried manual searching for each movies as well (popular ones like the latest Star Wars) but posters and artworks still won’t show even if properly downloaded and scraped by Artwork Beef and Universal Movie Scraper :frowning:

Are you using a program that is generating nfo files outside of Kodi?

Hi Darwin.
No, I’m not using other softwares.
I only use the Universal Movie Scraper from kodi and Artwork Beef for the extra artworks.

You could try texturecache.py to clean up the DB and see if that helps.

Does the artwork show if you manually download it and add it?

@bmillham
I tried to use offline method from Artwork Beef and the artworks appeared meaning they are already saved on my database.
Can you point me where texturecache.py is? Do I need to delete it?

Have a look at this: Clear all the image cache then reload it

I just setup a folder with a dummy file for the new star wars movie and set it to scrape with the Universal Movie Scraper. The movie got added but the artwork did not. I then brought up the information window for the movie and hit refresh and it was able to get the full information. I think there is probably an issue with the scraper. I doubt you have a database, or cache problem.

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Whoa! All this time I was thinking I have a corrupt database!
So it’s confirmed that it’s an Issue with the Scraper?

I didn’t say that. I said I tried one file and it didn’t scrape correctly, but issues with scrapers are very common, and what you describe sounds like a scraper problem. This being due to database corruption is not something I ever remember seeing (so likely not common). Take a breath and try again tomorrow. If the problem persists I would then check for an update to your scraper and/or check the appropriate thread for that scraper on the Kodi forum. If you want to know for sure you could always do a change content on your source and try TheMovieDB instead.

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TMDB just did a major overhaul.
Movies that I already had scraped iwth posters and fanart refreshed and lost fanart.
I went to their site and sure enough, plenty of artwork was lost when they did their upgrade.
So I have been adding stuff but not sure how long it takes before the new artwork will be scrapable.

Example: Next Friday (2000) - Backdrops — The Movie Database (TMDB)

I just added that “backdrop”.
Previously their database had stuff here but for some reason it’s now empty.

This one lost it’s poster and it’s artwork so I had to add both: How to Be a Man (2013) — The Movie Database (TMDB)

And here’s another fanart I had to upload for them: Mr. Mom (1983) - Backdrops — The Movie Database (TMDB)

Anyway, I think it’s on TMDB’s side and I’m not sure there will be a fix either.
The community will just have to rebuild the database I’m guessing.

Get a load of this…
Some of the files are still on their server but not accessible through Kodi or even the website.
Look at this search result: site:themoviedb.org "the bible in the begining" at DuckDuckGo
That’s a movie I had in my library that lost it’s cover when I refreshed.
The cover is still there if you search for it through duckduckgo.com and you can even see it being hosted by their server at : https://image.tmdb.org/t/p/original/ujb4KbiCKFYH0PGvqLhMvBeKWqX.jpg
But if you go to their webpage they don’t even show that poster as an option: The Bible: In the Beginning... (1966) - Posters — The Movie Database (TMDB)

EDIT: I’m going to download it and then reupload it so it may show up eventually. So far none of my uploads have been showing up unless the movie didn’t have anything at all, but if it has atleast one image it just takes my upload and says thank you but never displays it.

all links work for me … must have been a temporary issue at tmdb.org :man_shrugging:

So you can see this poster:

On this webpage:

???

Yeah, all the links I posted work, but you can’t get that poster by navigating their webpage or from Kodi.

Now I got your point, thx for this clarification. Indeed, on tmdb your preferred poster is listed in the poster overview for this video

but you cannot get it at “View all posters” in English (or German) nor it’s provided via the kodi scraper with language set for the tmdb provider in kodi’s video content menu for the specific folder

But I could login as standard user in tmdb and correct this setting to the right language

Don’t know whether and when this is available for the kodi scraper from now.

tmdb has a support page at https://www.themoviedb.org/talk and since you seem to have uploaded the poster yourself, you should be able to contact them as well.

Meanwhile I can choose your poster also in Kodi (preferred language set to English for this folder in the specific content+tmdb settings menu)

So, there is some delay between time of the correction on the tmdb web page and what can be seen from within kodi.

Wow!
How did I miss that?
Okay, so I’ll make sure my uploads are set to English (not sure why it doesn’t do that by default for me).
So I guess allot of stuff originaly uploaded didn’t have a proper language tag or lost in when they changed their website.
Now I can atleast help rebuild what’s been lost.
Thanks for pointing that out.

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So I went and made sure all my uploads were set to English and it’s been a few days now and I still cant get them via OSMC.
Anything I can do on the OSMC/Kodi side of things to get it to see the same posters and backdrops I can see in my web browser?

Like I still can’t see that predominately white cover of The Bible: In the Begining in my OSMC.

Mmmhh, what happens if you drop the item from the lib and rescan? That is what I did in my tests.