Problem after latest update with Vero4K+

[billias]

After the last update the problem I am running into is:

2020-03-31 10:34:31.425 T:3590316768  NOTICE: Closing stream player 2
2020-03-31 10:34:31.425 T:3590316768  NOTICE: waiting for video thread to exit
2020-03-31 10:34:31.436 T:3612340960  NOTICE: thread end: video_thread
2020-03-31 10:34:31.437 T:3590316768  NOTICE: deleting video codec
2020-03-31 10:34:31.451 T:3590316768  NOTICE: Closing stream player 3
2020-03-31 10:34:31.489 T:4068315136  NOTICE: VideoPlayer: finished waiting
2020-03-31 10:34:31.489 T:4068315136  NOTICE: CVideoPlayer::CloseFile()
2020-03-31 10:34:31.489 T:4068315136  NOTICE: VideoPlayer: waiting for threads to exit
2020-03-31 10:34:31.489 T:4068315136  NOTICE: VideoPlayer: finished waiting
2020-03-31 10:34:31.821 T:4068315136   ERROR: GetString: error reading /sys/firmware/devicetree/base/buggymali
2020-03-31 10:36:05.000 T:4068315136  NOTICE: NFS is idle. Closing the remaining connections.
2020-03-31 10:36:37.254 T:4068315136  NOTICE: VideoPlayer::OpenFile: nfs://10.10.0.200/****
2020-03-31 10:36:37.255 T:3612340960  NOTICE: Creating InputStream
2020-03-31 10:36:37.350 T:3612340960  NOTICE: Creating Demuxer
2020-03-31 10:36:37.421 T:3612340960  NOTICE: Opening stream: 0 source: 256
2020-03-31 10:36:37.422 T:3612340960  NOTICE: Whitelist search for: width: 1920, height: 1080, fps: 23.976, 3D: false
2020-03-31 10:36:37.422 T:3612340960  NOTICE: Display resolution ADJUST : 1920x1080 @ 23.98 - Full Screen (23) (weight: 0.000)
2020-03-31 10:36:37.695 T:4068315136  NOTICE: VideoPlayer: OnLostDisplay received
2020-03-31 10:36:37.696 T:4068315136 WARNING: CDVDMessageQueue(audio)::Put MSGQ_NOT_INITIALIZED
2020-03-31 10:36:37.696 T:4068315136 WARNING: CDVDMessageQueue(video)::Put MSGQ_NOT_INITIALIZED
2020-03-31 10:36:37.906 T:4068315136   ERROR: GetString: error reading /sys/firmware/devicetree/base/buggymali
2020-03-31 10:36:38.110 T:4068315136  NOTICE: VideoPlayer: OnResetDisplay received
2020-03-31 10:36:38.110 T:4068315136 WARNING: CDVDMessageQueue(audio)::Put MSGQ_NOT_INITIALIZED
2020-03-31 10:36:38.110 T:4068315136 WARNING: CDVDMessageQueue(video)::Put MSGQ_NOT_INITIALIZED
2020-03-31 10:36:38.117 T:3612340960  NOTICE: CVideoPlayerVideo::OpenStream - Creating codec: 27
2020-03-31 10:36:38.121 T:3612340960  NOTICE: Creating video thread
2020-03-31 10:36:38.122 T:3662402272  NOTICE: running thread: video_thread
2020-03-31 10:36:38.122 T:3612340960  NOTICE: Opening stream: 1 source: 256
2020-03-31 10:36:38.123 T:3612340960  NOTICE: Finding audio codec for: 86019
2020-03-31 10:36:38.123 T:3612340960  NOTICE: Creating audio thread
2020-03-31 10:36:38.123 T:3670794976  NOTICE: running thread: CVideoPlayerAudio::Process()
2020-03-31 10:36:38.123 T:3612340960  NOTICE: Opening stream: 2 source: 256
2020-03-31 10:36:38.133 T:3670794976  NOTICE: Creating audio stream (codec id: 86019, channels: 6, sample rate: 48000, pass-through)
2020-03-31 10:36:38.375 T:4068315136  NOTICE: Whitelist search for: width: 1920, height: 1080, fps: 23.976, 3D: false
2020-03-31 10:36:38.375 T:4068315136  NOTICE: Display resolution ADJUST : 1920x1080 @ 23.98 - Full Screen (23) (weight: -nan)
2020-03-31 10:37:51.357 T:4068315136  NOTICE: CVideoPlayer::CloseFile()
2020-03-31 10:37:51.360 T:4068315136  NOTICE: VideoPlayer: waiting for threads to exit
2020-03-31 10:37:51.362 T:3612340960  NOTICE: CVideoPlayer::OnExit()
2020-03-31 10:37:51.362 T:3612340960  NOTICE: Closing stream player 1
2020-03-31 10:37:51.363 T:3612340960  NOTICE: Waiting for audio thread to exit
2020-03-31 10:37:51.398 T:3670794976  NOTICE: thread end: CVideoPlayerAudio::OnExit()
2020-03-31 10:37:51.399 T:3612340960  NOTICE: Closing audio device
2020-03-31 10:37:51.443 T:3612340960  NOTICE: Deleting audio codec
2020-03-31 10:37:51.443 T:3612340960  NOTICE: Closing stream player 2
2020-03-31 10:37:51.444 T:3612340960  NOTICE: waiting for video thread to exit
2020-03-31 10:37:51.444 T:3662402272   ERROR: Got MSGQ_ABORT or MSGO_IS_ERROR return true

I get it randomly on videos.

[grahamh]

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[ActionA]

We’re going to need some more context.

[billias]

What is happening:
After yesterday’s update When trying to play a video. Video never starts and screen goes blank. Stopping also keeps the screen blank.
Navigating seems to work, because using the remote and moving to the next video (With blank screen) I can start another video. And that video works.

The errors I noticed are on the log of kodi posted above.

OSMC is running on vero4k+
OSMC Version March 2020 2020.03-1

Running debug logging, will post once happens again. Seems pretty random.

Logs uploaded https://paste.osmc.tv/egegarixif

I noticed buggymali error! and also path is not there:

osmc@titus:~/.kodi/temp$ ls -l /sys/firmware/
total 0
osmc@titus:~/.kodi/temp$

Last actions on this upload contain a blank screen: https://paste.osmc.tv/gafagucuva

[sam_nazarko]

Buggy Mali check is for 4.9, which you aren’t running.

[grahamh]

Thanks for the logs. Out of interest, does the problem go away if you connect your vero direct to the TV?

[billias]

Seems like it goes away when connected directly

[ac16161]

@billias

What is happening:
After yesterday’s update When trying to play a video. Video never starts and screen goes blank. Stopping also keeps the screen blank.
Navigating seems to work, because using the remote and moving to the next video (With blank screen) I can start another video. And that video works.

This sounds very similar to what I’ve been reporting in another thread. Immediately on installing the March OSMC, I noticed random blank screen events upon start/stop of playback. At first I thought the system had crashed, after a while I came to realise that as far as Kodi is concerned, playback seems to be in progress, albeit with a blank screen and no sound. I have found that switching input on my AVR (Marantz NR1603) away from the Vero, and then back, recovers the display. The pattern is a bit random. Sometimes when I do a warm re-boot the Vero will boot through to the Kodi GUI, other times it will get to the blue OSMC screen and then go blank. The precise sequence of stop/start events to cause a blank screen also appears random.

Major problems with the March update

A minor update on this, I’ve now got two Vero’s connected to my Marantz AVR, one on the 3.14 kernel, the other 4.9, both otherwise on the March OSMC. Both are intermittently blank-screening on start/stop events. I’ve found that when the screen goes blank, switching the AVR to another input and then back recovers the display. I’m out of permutations to try in terms of posting logs, there are lots in this thread already, but if there is anything further I can do at my end, happy to to consider fur…

[billias]

Added on your post also a reply linking back here.

Once goes blank/black does it recover? mine not! until I stop video and the refresh changes.

[sam_nazarko]

It seems you both have Denon / Marantz receivers from 2012.

[ac16161]

I just connected an OSMC Pi running the March version to my Marantz AVR and there were no blank screen issues at all, so the problem is specific to the Vero+March combo.

[billias]

did the same test with my RPI. same behaviour (Corrected it)
RPI has no issues

Only Vero+ and March combo does it for me too

[sam_nazarko]

That’s an interesting data point. We haven’t changed anything HDMI related on the Pi either. Perhaps the issue is introduced by Kodi 18.6

[isolar801]

Just found out I have the same problem…its fine when connected to the tv directly, but when connected to my 2012 Pioneer receiver I get the blank video from time to time…does the same input switching you describe. I have CEC turned off on the Vero+…personally I hate having any machine think it can control my desires !

[MikkaT]

Hi,

I experienced the same issue with my Vero 4k + on my Denon x2000.
Sometimes (often after the Vero was on standby) the file I want to play gives me a black screen. Sometimes I can go back with pressing the return key 2 times and try again to play. On second try it works usually. But sometimes the Vero does not respond at all and I have to cut power to bring it back. I hope you can help.

[sam_nazarko]

@MikkaT

But sometimes the Vero does not respond at all and I have to cut power to bring it back. I hope you can help.

Are you able to see if you can login via SSH when this happens or if the device responds to ping?

Sam

[MikkaT]

Hi Sam,

I’m still not as experienced as other user with SSH and stuff but I will try to connect the next time it happens.

[sam_nazarko]

You don’t need to run any commands, just see if it offers a login prompt

Sam

[ac16161]

@MikkaT

I experienced the same issue with my Vero 4k + on my Denon x2000.
Sometimes (often after the Vero was on standby) the file I want to play gives me a black screen. Sometimes I can go back with pressing the return key 2 times and try again to play. On second try it works usually. But sometimes the Vero does not respond at all and I have to cut power to bring it back. I hope you can help.

If you have not tried this, for me switching the input on my Marantz AVR away from the Vero and then back again recovers the display. In my case the Vero is not actually unresponsive, but because the screen sometimes goes blank on start or stop of playback, that’s the obvious conclusion when it first happens, so you might be able to avoid pulling the power.

[sam_nazarko]

Yes, it would be good to know if he has the exact same issue.