I am using a Vero 4k (bought in june 2017) to watch the content of my Synology NAS using nfs sharing.
It’s working very well and I’m very happy with it.
A few months ago, my official remote stopped working. When it did I suddenly noticed that my TV remote was compatible with the vero 4K without the need of any configuration. So I didn’t think about contacting the support for this.
Last week I’ve switched ISP so I took this as an opportunity to remap my network and change both the vero 4k and the NAS IP adress.
When I tried to use my TV remote to suppress the old nfs path media sources, I realized I need to press a button that enables access to a “contextual menu” to do so. I also realized that this button is not mapped on my TV remote.
I failed to make my Vero 4k official remote work again, despite trying to unpair and pair it again.
As I didn’t used it for several months I did not remember how it works. From what I get from other topics, the remote should have a LED thats blinks when you press a button, mine don’t blink, so it’s either dead or out of battery (or I think so).
I did not bought new battery to test my remote because i wasn’t able to find them and was relectuant to pay delivery for a ~3€ product. Also I’ve only used the remote for approximately 3 months, and I think this may be really short to empty the battery.
I also found that my remote has the same problem than the one described in this topic the battery latch is sticking out. Here’s one picture of my remote.
I am wondering if this may cause a lack of contact between the battery and the remote and causing the remote to act as dead.
Please let me know if you have any idea about my problem.
By the way, I present you my apologies if this particular problem has already been solved on this forum.