tl;dr: Replacing the old HDMI extender with a new one that had “EDID Copy” functionality solved this for me; it was not an issue with the Vero device or OSMC.
I recently received my Vero 4K+, and I cannot get HDMI video to display through my Denon AVR-X3000. I DO indeed see 1080p video if I connect directly to a computer monitor via HDMi, however I need to display via the Denon AVR. Despite having a completely black screen, I can hear audio through the AVR speakers when I use the Vero remote (the various GUI navigation sounds). At no point am I able to change settings in the GUI, as I simply get no video signal. I can ssh into the device and I’m comfortable mucking with the CLI. Links to logs below.
Things I have tried:
can successfully see 1080p HDMI video on a computer monitor
swapped 3 different HDMI cables and two different ports on the AVR device.
after my initial lack of success, I re-flashed the Vero with the Oct. update, but still no HDMI video.
Any thoughts on how to proceed? Direct output to the television itself is not is not an option (all ports, etc) are inaccessible behind a wall), and I have successfully used the OSMC rPi build on the same setup. I recently retired my trusty rPi 3 in favor of this new machine! Any help is appreciated. Thanks!
Edit: Plugging directly into the television gives me a video signal.
Edit, final:
After connecting directly to my television, I was able to turn off CEC in the Vero. This allowed me to see video when connected through the AVR. Thanks to @Buckeye for the suggestion!
To rule out configuration issues on the Denon, have you connected the Vero directly to the TV? (You only mentioned connecting it to a computer monitor).
Your AVR is not passing through the capabilities (EDID) of your display. Although it shouldn’t matter, make sure both the TV and AVR are powered on before starting your Vero.
I can try to directly connect later but leaving it that way isn’t a permanent solution. I need to plug into the AVR to get sound to the speakers and music to the other zones.
Well it is just a test to see if the AVR is to blame.
Next steps would be to ensure TV and AVR are on before you boot the Vero
If it works directly connected to the TV but you can not get it going via AVR then the next step is to save the EDID when connected to the TV and force the Vero to use that.
We might be getting ahead of ourselves. I was assuming the EDID is not coming through but it may be you just have an old TV - (maximum 1080i resolution). If so, then the only problem is: why is it not displaying at 1080i?
Just last week I upgraded to a Denon AVR-X3500H, I should imagine the specs are similar to your X3000.
I initially got a similar problem where I got a black screen but could hear the audio when trying my Vero 4K+ through it,
in my case the black screen was caused by CEC switching my TV to a different HDMI port, I had to turn off CEC on my TV and then got a picture on the tele to carry out the rest of the setup (since then I’ve turned off CEC completely on my Vero as it was waking my TV up during the night and I haven’t had time yet to figure out which setting on which device is causing this)
My Samsung television does not seem to have an option to turn off CEC on the TV, however (!) once I connected the Vero to my TV, I was able to turn off CEC on the Vero. This turned out to be the key, as afterwards I was able to connect through the AVR. Thanks for the ideas!
If you compare the EDID to the log when it is directly connected you will see that still it is not identical. So either the AVR messes it up or a cable issue.