Unable to play HEVC 4K 10bit video file

Hi everyone

I’m a recent owner of a Vero 4K. After a few adjustments everything works great, except the only 4K movie that I have : once the play button is pressed, nothing happens. There is only a timecode slowly progressing in the upper-right corner, as if I was listening to a music file. There is no sound and no picture, and if I press Escape to return to the player view, I get a glitched screen with vertical bars. On the other hand if I disable material acceleration in Kodi settings, my movie plays normally, though with a lot of lag (which is normal, I guess).
The issue probably comes from my file, encoded in H.265 HEVC 10bit 4:4:4 and 4K, but I don’t know how to solve it.

My complete log has been uploaded to http://paste.osmc.tv/imafobiqeq
And here is my media info summary : http://paste.osmc.io/uwopipecib.coffee

I hope someone will be able to help me, have a good day ! :slight_smile:

Complete name                            : /Users/.../Desktop/YOUR NAME (2016).mkv

Can you send me a PM?
If it’s a torrent, send me a magnet.




Should I consider that there are no solution or workaround available ? :confused:

Have a good day,


Did you sent @sam_nazarko a PM?

Of course I did :smiley:
But I’ve had no news since then :hatched_chick:

Than everything is in good hands. I believe Sam was quite busy with some fixes recently

Alright, I’ll keep my finger crossed.
Thank you ! :slight_smile: