Unresponsive Vero 2 after v17 and recent updates

Help and Support Vero 2
41

OSMC is booting and Kodi is starting. Can you try a different HDMI cable and/or HDMI port on the display.

42

If you can access your device, it’s unlikely that your Vero 2 is faulty. Let’s try another display and HDMI cable. It would also be good to see:

cat /sys/class/amhdmitx/amhdmitx0/disp_mode
cat /sys/class/amhdmitx/amhdmitx0/disp_cap
cat /sys/class/amhdmitx/amhdmitx0/hpd_state
cat /sys/class/amhdmitx/amhdmitx0/edid

[  365.498548] hdmitx: system: irq 2
[  365.538083] hdmitx: system: gate/pwr cmd: 7
[  365.538439] hdmi detect: unplug.

Try another cable or display (preferably both)

43

I finally got to the setup screen. I’ll try a new cable tomorrow, but right now its only displaying at 480p (according to the TV, looks like Vero thinks its ok)

VIC:19

480i
480p
720p
1080i
1080p
1080p24hz
4k2k30hz
4k2k25hz
4k2k24hz
4k2ksmpte*

1

Receiver Brand Name: VIZ
Receiver Product Name: M60-C3
EDID block number: 0x1
blk0 chksum: 0xd4
Source Physical Address[a.b.c.d]: 4.0.0.0
native Mode 71, VIC (native 98):
ColorDeepSupport 38, MaxTMDSClock 60
1 2 3 4 5 6 7 16 32 93 95 98 100 95 94 93 98
Audio {format, channel, freq, cce}
{0, 0, 0, 0}
{0, 0, 0, 0}
{0, 0, 0, 0}
{0, 0, 0, 0}
Speaker Allocation: 1
Vendor: c03
Rx 3D Format Support List:
{VIC FramePacking TopBottom SidebySide}
{ 1 0 0 0 }
{ 2 0 0 0 }
{ 3 0 0 0 }
{ 4 0 0 0 }
{ 5 0 0 0 }
{ 6 0 0 0 }
{ 7 0 0 0 }
{ 16 0 0 0 }
{ 32 0 0 0 }
{ 93 0 0 0 }
{ 95 0 0 0 }
{ 98 0 0 0 }
{ 100 0 0 0 }
{ 95 0 0 0 }
{ 94 0 0 0 }
{ 93 0 0 0 }

1

44

This looks like a 4K display. Does the issue occur if you plug it in to a 1080p set? This looks like an issue we had on Vero 4K as well. If it works on a 1080p set without issue, it’s an easy fix we can include in the next update.

Sam

45

Ah crud, just one TV in the house, and yes it’s a 4K disp…

I can wait for the next update. Dont really have a way to get another display here…maybe if I bring it to work.

At least I can play my music =)

46

Don’t worry – I should have a fix shortly, and you’ll be able to install it via SSH. I’d appreciate it if you can test it and let me know how it goes.

Your TV advertises a preferred mode over 4K, which is surprising as Vero 2 is only HDMI 1.4. This means you are limited to 4K30 output, which while OK for video, would make the GUI not quite fluid. It’s better for us to just present everything in 1080p as Vero 2 cannot play 4K video anyway.

I’m glad we’ve found the issue!

1 Like
47

Try this (and don’t panic if it doesn’t work – haven’t had a chance to test yet)

  1. Login via the command line
  2. Edit the file /etc/apt/sources.list
  3. Add the following line: deb http://apt.osmc.tv jessie-devel main
  4. Run the following commands to update: sudo apt-get update && sudo apt-get dist-upgrade && reboot
  5. Your system should have have received the update.

Please see if the issue is resolved.

I also recommend you edit /etc/apt/sources.list again and remove the line that you added after updating. This will return you to the normal update channel.

1 Like
48

Have you had a chance to try this and report if it resolves the issue with your 4K TV yet?

Best

Sam

49

Perfect! Sorry was tied up all week with work. Working perfectly now. Much appreciated for the quick patch Sam!

1 Like