[v19.1]No Remote and Slow, Jitter like UI while Video Playback

After Upgrading my Vero4k+ to 19.1 I got a few issues:

  1. My Original OSMC Remote stopped working.
    Repairing (Home Button + OK Button till flashing) and reconnect the Dongle, didn’t solve my issue.

  2. My UI is very slow , unresponsive and jitter like while Video Playback.
    If I quit the Video , the UI than works as expected.
    Tested it with Add-ons and Local Stored Videos.
    The FPS drops to 7.5 in the UI while Video Playback.
    This should be the issue here.

3.Normally I would get 23.976 FPS in my Movies/Animes.
Now it jumping between 8-30 FPS.
So no fixed Framerate

I thought maybe I should try a clean install.

Log file: https://paste.osmc.tv/xodejiwewi

Anime (should be with a fixed Framerate (23.976) instead getting 30 fps):

General
Unique ID                   : 141840380726005818817032598510659038805 (0x6AB576B22EBC274A7E084F7BDE6DEE55)
Complete name               : Z:\Anime\Gintama S 1-10\Season 5\Gintama - S05E15 - I Can't Remember a Damn Thing About the Factory Tour.mkv
Format                      : Matroska
Format version              : Version 4
File size                   : 208 MiB
Duration                    : 24 min 1 s
Overall bit rate            : 1 214 kb/s
Encoded date                : UTC 2020-04-04 16:17:56
Writing application         : mkvmerge v45.0.0 ('Heaven in Pennies') 64-bit
Writing library             : libebml v1.3.10 + libmatroska v1.5.2 / Lavf58.29.100

Video
ID                          : 1
Format                      : HEVC
Format/Info                 : High Efficiency Video Coding
Format profile              : Main 10@L5@Main
Codec ID                    : V_MPEGH/ISO/HEVC
Duration                    : 24 min 1 s
Bit rate                    : 1 107 kb/s
Width                       : 1 920 pixels
Height                      : 1 080 pixels
Display aspect ratio        : 16:9
Frame rate mode             : Constant
Frame rate                  : 23.976 (24000/1001) FPS
Color space                 : YUV
Chroma subsampling          : 4:2:0
Bit depth                   : 10 bits
Bits/(Pixel*Frame)          : 0.022
Stream size                 : 190 MiB (91%)
Title                       : [Judas] x265 10b
Writing library             : x265 3.3+2-gbe2d82093:[Windows][GCC 9.2.0][64 bit] 10bit
Encoding settings           : cpuid=1111039 / frame-threads=5 / numa-pools=20,20 / wpp / no-pmode / no-pme / no-psnr / no-ssim / log-level=2 / input-csp=1 / input-res=1920x1080 / interlace=0 / total-frames=0 / level-idc=0 / high-tier=1 / uhd-bd=0 / ref=6 / no-allow-non-conformance / no-repeat-headers / annexb / no-aud / no-hrd / info / hash=0 / no-temporal-layers / open-gop / min-keyint=23 / keyint=250 / gop-lookahead=0 / bframes=8 / b-adapt=2 / b-pyramid / bframe-bias=0 / rc-lookahead=100 / lookahead-slices=4 / scenecut=40 / hist-scenecut=0 / radl=0 / no-splice / no-intra-refresh / ctu=64 / min-cu-size=8 / rect / no-amp / max-tu-size=32 / tu-inter-depth=3 / tu-intra-depth=3 / limit-tu=0 / rdoq-level=2 / dynamic-rd=0.00 / no-ssim-rd / signhide / no-tskip / nr-intra=0 / nr-inter=0 / no-constrained-intra / strong-intra-smoothing / max-merge=3 / limit-refs=3 / limit-modes / me=3 / subme=4 / merange=57 / temporal-mvp / no-frame-dup / no-hme / weightp / weightb / no-analyze-src-pics / deblock=-1:-1 / sao / no-sao-non-deblock / rd=4 / selective-sao=4 / no-early-skip / rskip / no-fast-intra / no-tskip-fast / no-cu-lossless / b-intra / no-splitrd-skip / rdpenalty=0 / psy-rd=0.80 / psy-rdoq=1.30 / no-rd-refine / no-lossless / cbqpoffs=0 / crqpoffs=0 / rc=crf / crf=22.0 / qcomp=0.68 / qpstep=4 / stats-write=0 / stats-read=0 / ipratio=1.40 / pbratio=1.30 / aq-mode=3 / aq-strength=0.90 / cutree / zone-count=0 / no-strict-cbr / qg-size=32 / no-rc-grain / qpmax=69 / qpmin=0 / no-const-vbv / sar=0 / overscan=0 / videoformat=5 / range=0 / colorprim=2 / transfer=2 / colormatrix=2 / chromaloc=0 / display-window=0 / cll=0,0 / min-luma=0 / max-luma=1023 / log2-max-poc-lsb=8 / vui-timing-info / vui-hrd-info / slices=1 / no-opt-qp-pps / no-opt-ref-list-length-pps / no-multi-pass-opt-rps / scenecut-bias=0.05 / hist-threshold=0.01 / no-opt-cu-delta-qp / no-aq-motion / no-hdr10 / no-hdr10-opt / no-dhdr10-opt / no-idr-recovery-sei / analysis-reuse-level=0 / analysis-save-reuse-level=0 / analysis-load-reuse-level=0 / scale-factor=0 / refine-intra=0 / refine-inter=0 / refine-mv=1 / refine-ctu-distortion=0 / no-limit-sao / ctu-info=0 / no-lowpass-dct / refine-analysis-type=0 / copy-pic=1 / max-ausize-factor=1.0 / no-dynamic-refine / no-single-sei / no-hevc-aq / no-svt / no-field / qp-adaptation-range=1.00 / no-scenecut-aware-qpconformance-window-offsets / right=0 / bottom=0
Language                    : Japanese
Default                     : Yes
Forced                      : No

Audio
ID                          : 2
Format                      : Opus
Codec ID                    : A_OPUS
Duration                    : 24 min 1 s
Bit rate                    : 104 kb/s
Channel(s)                  : 2 channels
Channel layout              : L R
Sampling rate               : 48.0 kHz
Frame rate                  : 50.000 FPS (960 SPF)
Compression mode            : Lossy
Stream size                 : 17.9 MiB (9%)
Title                       : [Judas] JAP Stereo (Opus 112Kbps)
Writing library             : Lavc58.54.100 libopus
Language                    : Japanese
Default                     : Yes
Forced                      : No

Text
ID                          : 3
Format                      : ASS
Codec ID                    : S_TEXT/ASS
Codec ID/Info               : Advanced Sub Station Alpha
Duration                    : 22 min 5 s
Bit rate                    : 183 b/s
Count of elements           : 535
Compression mode            : Lossless
Stream size                 : 29.7 KiB (0%)
Title                       : English
Language                    : English
Default                     : Yes
Forced                      : No

Menu
00:00:00.000                : :Chapter 01
00:01:31.007                : :Chapter 02
00:01:41.017                : :Chapter 03
00:12:32.001                : :Chapter 04
00:22:09.995                : :Chapter 05
00:23:40.001                : :Chapter 06


Movie:

General
Unique ID                   : 70435950895531548702109589481248098684 (0x34FD787FBCA0C3C1887BCCBE92A1897C)
Complete name               : Z:\Movies\The Gentlemen (2019).mkv
Format                      : Matroska
Format version              : Version 4
File size                   : 30.1 GiB
Duration                    : 1 h 54 min
Overall bit rate mode       : Variable
Overall bit rate            : 37.8 Mb/s
Encoded date                : UTC 2020-07-09 09:46:21
Writing application         : mkvmerge v31.0.0 ('Dolores In A Shoestand') 64-bit
Writing library             : libebml v1.3.6 + libmatroska v1.4.9

Video
ID                          : 1
Format                      : HEVC
Format/Info                 : High Efficiency Video Coding
Format profile              : Main 10@L5.1@High
HDR format                  : SMPTE ST 2086, HDR10 compatible
Codec ID                    : V_MPEGH/ISO/HEVC
Duration                    : 1 h 54 min
Bit rate                    : 28.7 Mb/s
Width                       : 3 840 pixels
Height                      : 1 608 pixels
Display aspect ratio        : 2.40:1
Frame rate mode             : Constant
Frame rate                  : 23.976 (24000/1001) FPS
Color space                 : YUV
Chroma subsampling          : 4:2:0 (Type 2)
Bit depth                   : 10 bits
Bits/(Pixel*Frame)          : 0.194
Stream size                 : 22.9 GiB (76%)
Writing library             : x265 3.4+11-gee5a266a1:[Windows][MSVC 1900][64 bit] 10bit
Encoding settings           : cpuid=1049583 / frame-threads=5 / numa-pools=32 / wpp / no-pmode / no-pme / no-psnr / no-ssim / log-level=2 / input-csp=1 / input-res=3840x1608 / interlace=0 / total-frames=164345 / level-idc=51 / high-tier=1 / uhd-bd=0 / ref=4 / no-allow-non-conformance / repeat-headers / annexb / aud / hrd / info / hash=0 / no-temporal-layers / no-open-gop / min-keyint=23 / keyint=250 / gop-lookahead=0 / bframes=4 / b-adapt=2 / b-pyramid / bframe-bias=0 / rc-lookahead=25 / lookahead-slices=4 / scenecut=40 / hist-scenecut=0 / radl=0 / no-splice / no-intra-refresh / ctu=64 / min-cu-size=8 / rect / no-amp / max-tu-size=32 / tu-inter-depth=1 / tu-intra-depth=1 / limit-tu=0 / rdoq-level=2 / dynamic-rd=0.00 / no-ssim-rd / signhide / no-tskip / nr-intra=0 / nr-inter=0 / no-constrained-intra / no-strong-intra-smoothing / max-merge=3 / limit-refs=3 / limit-modes / me=3 / subme=3 / merange=57 / temporal-mvp / no-frame-dup / no-hme / weightp / no-weightb / no-analyze-src-pics / deblock=-3:-3 / no-sao / no-sao-non-deblock / rd=4 / selective-sao=0 / no-early-skip / rskip / no-fast-intra / no-tskip-fast / no-cu-lossless / no-b-intra / no-splitrd-skip / rdpenalty=0 / psy-rd=2.00 / psy-rdoq=1.00 / no-rd-refine / no-lossless / cbqpoffs=0 / crqpoffs=0 / rc=crf / crf=13.5 / qcomp=0.60 / qpstep=4 / stats-write=0 / stats-read=0 / vbv-maxrate=160000 / vbv-bufsize=160000 / vbv-init=0.9 / crf-max=0.0 / crf-min=0.0 / ipratio=1.40 / pbratio=1.30 / aq-mode=2 / aq-strength=1.00 / cutree / zone-count=0 / no-strict-cbr / qg-size=32 / no-rc-grain / qpmax=69 / qpmin=0 / no-const-vbv / sar=1 / overscan=0 / videoformat=5 / range=0 / colorprim=9 / transfer=16 / colormatrix=9 / chromaloc=1 / chromaloc-top=2 / chromaloc-bottom=2 / display-window=0 / master-display=G(13250,34500)B(7500,3000)R(34000,16000)WP(15635,16450)L(10000000,50) / cll=932,813 / min-luma=0 / max-luma=1023 / log2-max-poc-lsb=8 / vui-timing-info / vui-hrd-info / slices=1 / no-opt-qp-pps / no-opt-ref-list-length-pps / no-multi-pass-opt-rps / scenecut-bias=0.05 / hist-threshold=0.03 / no-opt-cu-delta-qp / no-aq-motion / hdr10 / hdr10-opt / no-dhdr10-opt / no-idr-recovery-sei / analysis-reuse-level=0 / analysis-save-reuse-level=0 / analysis-load-reuse-level=0 / scale-factor=0 / refine-intra=0 / refine-inter=0 / refine-mv=1 / refine-ctu-distortion=0 / no-limit-sao / ctu-info=0 / no-lowpass-dct / refine-analysis-type=0 / copy-pic=1 / max-ausize-factor=1.0 / no-dynamic-refine / no-single-sei / no-hevc-aq / no-svt / no-field / qp-adaptation-range=1.00 / no-scenecut-aware-qpconformance-window-offsets / right=0 / bottom=0 / decoder-max-rate=0
Default                     : Yes
Forced                      : No
Color range                 : Limited
Color primaries             : BT.2020
Transfer characteristics    : PQ
Matrix coefficients         : BT.2020 non-constant
Mastering display color pri : Display P3
Mastering display luminance : min: 0.0050 cd/m2, max: 1000 cd/m2
Maximum Content Light Level : 932 cd/m2
Maximum Frame-Average Light : 813 cd/m2

Audio #1
ID                          : 2
Format                      : DTS XLL
Format/Info                 : Digital Theater Systems
Commercial name             : DTS-HD Master Audio
Codec ID                    : A_DTS
Duration                    : 1 h 54 min
Bit rate mode               : Variable
Bit rate                    : 4 522 kb/s
Channel(s)                  : 8 channels
Channel layout              : C L R LFE Lb Rb Lss Rss
Sampling rate               : 48.0 kHz
Frame rate                  : 93.750 FPS (512 SPF)
Bit depth                   : 24 bits
Compression mode            : Lossless
Stream size                 : 3.61 GiB (12%)
Title                       : Surround 7.1
Language                    : German
Default                     : Yes
Forced                      : No

Audio #2
ID                          : 3
Format                      : DTS XLL
Format/Info                 : Digital Theater Systems
Commercial name             : DTS-HD Master Audio
Codec ID                    : A_DTS
Duration                    : 1 h 54 min
Bit rate mode               : Variable
Bit rate                    : 4 537 kb/s
Channel(s)                  : 8 channels
Channel layout              : C L R LFE Lb Rb Lss Rss
Sampling rate               : 48.0 kHz
Frame rate                  : 93.750 FPS (512 SPF)
Bit depth                   : 24 bits
Compression mode            : Lossless
Stream size                 : 3.62 GiB (12%)
Title                       : Surround 7.1
Language                    : English
Default                     : No
Forced                      : No

Text #1
ID                          : 4
Format                      : UTF-8
Codec ID                    : S_TEXT/UTF8
Codec ID/Info               : UTF-8 Plain Text
Duration                    : 1 h 39 min
Bit rate                    : 0 b/s
Count of elements           : 12
Stream size                 : 310 Bytes (0%)
Title                       : forced srt
Language                    : German
Default                     : Yes
Forced                      : Yes

Text #2
ID                          : 5
Format                      : PGS
Muxing mode                 : zlib
Codec ID                    : S_HDMV/PGS
Codec ID/Info               : Picture based subtitle format used on BDs/HD-DVDs
Duration                    : 1 h 39 min
Bit rate                    : 252 b/s
Count of elements           : 24
Stream size                 : 183 KiB (0%)
Title                       : forced
Language                    : German
Default                     : No
Forced                      : No

Text #3
ID                          : 6
Format                      : PGS
Muxing mode                 : zlib
Codec ID                    : S_HDMV/PGS
Codec ID/Info               : Picture based subtitle format used on BDs/HD-DVDs
Duration                    : 1 h 52 min
Bit rate                    : 36.6 kb/s
Count of elements           : 3724
Stream size                 : 29.5 MiB (0%)
Language                    : German
Default                     : No
Forced                      : No

Menu
00:00:00.000                : en:Chapter 01
00:12:20.573                : en:Chapter 02
00:24:48.612                : en:Chapter 03
00:35:51.190                : en:Chapter 04
00:47:05.739                : en:Chapter 05
00:58:59.327                : en:Chapter 06
01:08:43.661                : en:Chapter 07
01:19:21.673                : en:Chapter 08
01:29:23.441                : en:Chapter 09
01:40:09.795                : en:Chapter 10


What is the mediainfo for those files?

Doesn’t harm. But you might want to start with uploading debug enabled logs first.

Added both informations as requested (1st Post).

That’s not a full set of logs. Please upload full debug logs.

To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.

Depending on the used skin you have to set the settings-level to standard or higher, in summary:

  • enable debug logging at settings->system->logging

  • reboot the OSMC device twice(!)

  • reproduce the issue

  • upload the log set (all configs and logs!) either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A

  • publish the provided URL from the log set upload, here

Thanks for your understanding. We hope that we can help you get up and running again shortly.

OSMC skin screenshot:

Added full set of logs.

I would suggest a reinstall. You have banned addons installed and those are known to cause issues.

ok i’ll try it then and report to you guys if a fresh install fixed my Problems

@Alyx Isn’t this just solved by turning off ‘sync playback to display’?

Opps, I missed that setting. It probably would help to turn that off.

So after reinstalling my OSMC Remote still don’t work.

One problem at a time. Is your other problem fixed?

He doesn’t know, his remote doesn’t work :rofl: Hope CEC is working?

1 Like

Does it work when plugged into a PC?

Got a second remote + Dongle so i’m fine ^^
Yea the Original OSMC Remote is working when i’m Booting Coreelec from my SD Card.
But is not recognized in OSMC

Coreelec will change the boot environment on the internal memory. I can’t say how that would affect the behaviour of OSMC.

This was before the fresh install.
After the Fresh install i didn’t inserted my SD Card, so no Coreelec there

IIRC reinstalling does not re-write the bootloader or boot environment.

Please post new debug logs for the remote issue.

How is video playback, now?

Stuck kinda in a different Problem for now haha ^^
After the Bootlogo my Display jitters every second and i can’t get my NAS Server detected…

Already tried a different HDMI Cable.

I will report

Sorry guys for the Dumb question but shouldn’t OSMC have a Browse button in the add Library section?


And no way to add my Nas Share or any Share at all.
Upnp is activated. Browse Tab is missing.


Normaly there was something like this:

Suchen = Browse?

But generally browsing for SMB shares has been depreciated

I installed back Kodi v18.9

Everything is working:
Remote
no Jittering on Screen
fixed Framerates.

Edit:
After installing Kodi v 19 again.

Whats working:
NFS Share
No Jittering on Home Screen (was caused by a default OSMC Resolution Setting of 1080i instead of 1080p or 720p

Whats not working:
Remote Control
Fixed Framerate
Jitter UI while Video Playback

LOG FILES: https://paste.osmc.tv/xidicebefa