Vero 2 freezing (on black screen) when i click "stop" to exit a show/movie

Seemed to have played through a local file fine.

What is my next step?

The log does not show anything that would explain freezing.

Did you experience freezing with the example above when playing back locally?

If a reinstall doesn’t fix it, and local playback does not work we may need to get the unit back and replace it.

Edit: you replied just as I was posting, so didn’t see that.

This suggests you may have a slight network issue.

Here’s some suggestions:

  • Is Jarrard-Desktop on WiFi?
  • Set a static IP on the desktop, and use that when setting up sources. Using hostnames is not always reliable

If the desktop is on WiFi or a potentially unstable connection, you could explore mounting SMB via /etc/fstab. This has read-ahead, and it will dramatically improve performance and reliability if there’s a slight drop in the connection.

Before you go back to streaming via SMB, I’d recommend switching back to Amber and verifying things remain stable.

Sam

Nah it’s not wifi, It’s a cat5e connection. It’s also fine with my rpi2 running osmc. Never had networking issues with that.

You should still use IP addresses for mounts instead of host names.

I would suggest trying a mount via /etc/fstab. If there is no issue with local playback this suggests a network issue. Users can have network setups that vary greatly, which can make these issues hard to diagnose.

How do I do that?

Btw my pc and vero both have static ips set on my router.

Did you ever do the long term iperf test that I suggested?

Not yet. How long is long term?

ran the sudo got this

osmc@osmc:~$ sudo apt-get install iperf3
Reading package lists… Done
Building dependency tree
Reading state information… Done
The following packages were automatically installed and are no longer required:
apt-transport-https armv7-libafpclient-osmc libasn1-8-heimdal libbluray1
libcurl3-gnutls libflac8 libgssapi3-heimdal libhcrypto4-heimdal
libheimbase1-heimdal libheimntlm0-heimdal libhx509-5-heimdal
libkrb5-26-heimdal libroken18-heimdal libwind0-heimdal libx11-6 libx11-data
libxau6 libxcb1 libxdmcp6 rbp2-image-4.4.16-1-osmc
Use ‘apt-get autoremove’ to remove them.
The following extra packages will be installed:
libiperf0
The following NEW packages will be installed:
iperf3 libiperf0
0 upgraded, 2 newly installed, 0 to remove and 47 not upgraded.
Need to get 62.8 kB of archives.
After this operation, 197 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
Err Index of /debian jessie/main libiperf0 armhf 3.0.7-1
Something wicked happened resolving ‘ftp.debian.org:http’ (-5 - No address associated with hostname)
Err Index of /debian jessie/main iperf3 armhf 3.0.7-1
Something wicked happened resolving ‘ftp.debian.org:http’ (-5 - No address associated with hostname)
E: Failed to fetch http://ftp.debian.org/debian/pool/main/i/iperf3/libiperf0_3.0.7-1_armhf.deb Something wicked happened resolving ‘ftp.debian.org:http’ (-5 - No address associated with hostname)

E: Failed to fetch http://ftp.debian.org/debian/pool/main/i/iperf3/iperf3_3.0.7-1_armhf.deb Something wicked happened resolving ‘ftp.debian.org:http’ (-5 - No address associated with hostname)

E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?

Yikes, something really isn’t right with your network.

I’m guessing your DNS isn’t working reliably, as it explains why you can’t update and why you cannot reliably connect to your SMB shares which have a Hostname instead of IP.

That’s good. Instead of using SMB://Jarrad-PC, you could use the IP of the PC. If you set it up via /etc/fstab, it will also perform better; although you shouldn’t be getting network issues with the built-in client, but it can improve performance for high bitrate clips.

If the issue is DNS related, running the following command will fix the apt-get install:

echo "nameserver 8.8.8.8" | sudo tee /etc/resolv.conf

That is a Google DNS server. As a result, you will need to use the IP of the PC. If above command helps with installing iperf, it confirms DNS problems.

Clear indication that you either have a network or at least a DNS issue.

Post the output of
cat /etc/resolved.conf
ifconfig

Just saw @sam_nazarko replied similar. Suggest you first try his suggestions.

osmc@osmc:~$ cat /etc/resolves.conf
cat: /etc/resolves.conf: No such file or directory

I have a VPN if that helps?

Sorry Auto correct made it wrong.
It’s cat /etc/resolv.conf

osmc@osmc:~$ cat /etc/resolv.conf
192.168.1.1
ls .kodi
osmc@osmc
osmc@osmc:~$ ifconfig
eth0 Link encap:Ethernet HWaddr b8:27:eb:bb:5e:b0
inet addr:192.168.1.4 Bcast:192.168.1.255 Mask:255.255.255.0
UP BROADCAST RUNNING MULTICAST DYNAMIC MTU:1500 Metric:1
RX packets:22682476 errors:0 dropped:0 overruns:0 frame:0
TX packets:10914566 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:954835537 (910.6 MiB) TX bytes:1015813594 (968.7 MiB)

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:42464 errors:0 dropped:0 overruns:0 frame:0
TX packets:42464 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1
RX bytes:13843264 (13.2 MiB) TX bytes:13843264 (13.2 MiB)

osmc@osmc:~$

That obviously can be part of your issue, suggest to disable it, than run the suggested network tests.
If that is all OK try playing the files without VPN and check if you get hanging UI

Run the commands I suggested above please and see if apt-get starts working.

If you change from using SMB://Hostname to SMB://IP, I’m pretty sure your problems will go away

no luck

osmc@osmc:~$ sudo apt-get install iperf3
Reading package lists… Done
Building dependency tree
Reading state information… Done
The following packages were automatically installed and are no longer required:
apt-transport-https armv7-libafpclient-osmc libasn1-8-heimdal libbluray1
libcurl3-gnutls libflac8 libgssapi3-heimdal libhcrypto4-heimdal
libheimbase1-heimdal libheimntlm0-heimdal libhx509-5-heimdal
libkrb5-26-heimdal libroken18-heimdal libwind0-heimdal libx11-6 libx11-data
libxau6 libxcb1 libxdmcp6 rbp2-image-4.4.16-1-osmc
Use ‘apt-get autoremove’ to remove them.
The following extra packages will be installed:
libiperf0
The following NEW packages will be installed:
iperf3 libiperf0
0 upgraded, 2 newly installed, 0 to remove and 47 not upgraded.
Need to get 62.8 kB of archives.
After this operation, 197 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
Err Index of /debian jessie/main libiperf0 armhf 3.0.7-1
Something wicked happened resolving ‘ftp.debian.org:http’ (-5 - No address associated with hostname)
Err Index of /debian jessie/main iperf3 armhf 3.0.7-1
Something wicked happened resolving ‘ftp.debian.org:http’ (-5 - No address associated with hostname)
E: Failed to fetch http://ftp.debian.org/debian/pool/main/i/iperf3/libiperf0_3.0.7-1_armhf.deb Something wicked happened resolving ‘ftp.debian.org:http’ (-5 - No address associated with hostname)

E: Failed to fetch http://ftp.debian.org/debian/pool/main/i/iperf3/iperf3_3.0.7-1_armhf.deb Something wicked happened resolving ‘ftp.debian.org:http’ (-5 - No address associated with hostname)

E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
osmc@osmc:~$

Try the suggestion above.

i’ll give it a shot[quote=“sam_nazarko, post:51, topic:19642”]
echo “nameserver 8.8.8.8” | sudo tee /etc/resolv.conf
[/quote]

I think i got this wrong.

i wrote echo 192.168.1.1 | sudo tee/etc/resolv.conf and it returned

192.168.1.1

i also just tried

sudo tee /etc/resolv.conf by itself and it just returns blank and i have to restart putty

Definetly broken, maybe by your VPN setup.
A proper file should look something like this

# Generated by Connection Manager
search <your local domain> 
nameserver 192.168.1.1