Vero 4k + - All my Atmos Demos are broken after the October update

Help and Support Vero 4K / Vero 4K +
#36

Any news on this? I have two Vero 4k’s and won’t update the second one until this is fixed. Fortunately I noticed the issue before I’d updated both devices.

#37

It will be fixed in a few days (likely end of next week)

Sam

2 Likes
#38

Was this fixed Sam and due for release in the December update?

#39

It will be fixed and in staging today.

#40

Hi

Hopefully the issue is now addressed with the following commit:

I’d appreciate it if you could test this and provide feedback before we potentially release this as an update to other users. To test this update:

  1. Login via the command line
  2. Edit the file /etc/apt/sources.list
  3. Add the following line: deb http://apt.osmc.tv stretch-devel main
  4. Run the following commands to update: sudo apt-get update && sudo apt-get dist-upgrade && reboot
  5. Your system should have have received the update.

Please see if the issue is resolved.

I also recommend you edit /etc/apt/sources.list again and remove the line that you added after updating. This will return you to the normal update channel.

#41

Updated and tested with a few UHD Dolby Atmos and DTS:X M2TS files without any issues so far.

Thank you for working on the fix. :+1:

1 Like
#42

Same here, problem is gone - thanks again for your excellent support!

#43

Good morning, could I ask what fixed in staging means, does it mean it will be included in the next update. I tried to fix using command line but when I typed in the line /etc/apt/sources.list it was denied.

#44

Yes – it will be fixed in the next update.

You need to prefix it with the name of an editor, like nano.

#45

sudo nano /etc/apt/sources.list

#46

Thank you.

#47

Hi Sam!

Isn´t this fix included in the last update? I´ve played some m2ts dolby atmos demos yet and the problem is back…

#48

This was fixed a while ago.
We would need to see some new logs.

#49

Here they are…

Logs

#50

Does this only happen with M2TS then?

#51

Yes and only Dolby Atmos demo m2ts like my first post from november 2019… dts:x and thx demo m2ts works fine!

#52

Can you try the staging repository?

To test this update:

  1. Login via the command line
  2. Edit the file /etc/apt/sources.list
  3. Add the following line: deb http://apt.osmc.tv stretch-devel main
  4. Run the following commands to update: sudo apt-get update && sudo apt-get dist-upgrade && reboot
  5. Your system should have have received the update.

Please see if the issue is resolved.

I also recommend you edit /etc/apt/sources.list again and remove the line that you added after updating. This will return you to the normal update channel.

1 Like
#53

It works, perfect! :slight_smile:

1 Like
#54

Great, thanks for confirming.

#55

Thanks for the fast help!