Vero 4K can't update, can't reinstall

Help and Support
1

Bought a Vero 4K about a year ago, second hand (I have also bought 3 Vero V’s new!).

It’s obviously been in someones drawer for a while.

Boots into weird skin, obviously highly customised, so I reset that.
Seems to be June 2020 version.

Using the proper OSMC installer I have tried both USB and SDcard to simply re-install - just gets ignored and vero boots back into old version.

Connects to my wired network fine, I can access via PUTTY terminal.
Hotfix from FAQ doesn’t seem to do anything.
Attempts to do manual updates just result in errors, saying it needs to restart to install updates, but when it restarts it says cannot install report to forum
APT-GET UPDATE via CL just results in 404 errors…

Confusingly in other threads I see something about holding a pin down??? But nothing about a pin on the official reinstall page.

Not sure what to do now?

UPDATE:

I had feeling, rightly or wrongly, that someone had ‘customised’ the system enough that it was never going to respond to a forced reinstall as long as the old system was still bootable. I figured that if I wiped the internal storage, I would be at an advantage.

Perhaps not factually correct, but, it did sort of help;

I wiped the system and got the “FATAL ERROR: Could not find root filesystem device /dev/vero-nand/root” page.

Then, re-installed following this thread - Vero 4k+ boot problem

The most important bit (?) was renaming the file I guess.

After that I was re-installed within minutes. However, the important bit is to ignore the statement “Actually, @sam_nazarko says this procedure is no longer necessary or supported, but it’s worth a try” regards the hidden button because presumably my system was so old it predates it being deprecated??? Because this, and only this, worked :slight_smile:

2

Please try burn another image and show me a screenshot of the contents of the USB/SD so I can check it is imaged properly.

Vero 4K/4K+ support will end on 1st January 2025.

Sam

3

Hi Sam, I did do the image a few times using the official tool, the USB and card had been correctly resized, renamed and had the same 3 files as the other screenshots I’d seen.

Most importantly, it’s working now anyway having been re-flashed using the toothpick / rename file method.

I totally understand about support ending, though I didn’t realise there was a date.

This device is being set up for a friend, just so we can share photos and a few videos over WebDAV from my Synology server, so I’m guessing that we will just be able to see how long it works since no bleeding edge features are wanted?

Thanks for your quick reply, you would not believe how I’ve wanted something that ‘just works’ like the Vero V (and lets me archive my large media collection) for years and years.

4

This will stay working – the device just won’t get updates anymore.

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