Vero 4K fails to boot with latest update

[Villane]

I ran the normal auto-update on Vero 4K two days ago and after this it keeps booting into Sadface Mode and keeps restarting.

I actually have an unopened Vero 4K+ box so I don’t necessarily need to get it working, but it would be nice to be able to at least make a backup and restore it on the new device. Any way I can do that while it keeps rebooting?

[fzinken]

@Villane

Any way I can do that while it keeps rebooting?

Check first point of FAQ

Kodi v19 troubleshooting FAQ

Kodi Matrix has now been released and is available for all OSMC platforms. This is a significant change and as such you may have some questions or issues. Please see these posts for more information Kodi v19 - what you need to know, This post intends to answer the most common questions and advise on how to help us help you and provide the best possible support. Frequently asked questions Q: I’m unable to install the update, even if I try updating via the command line, my system is still on …

[Villane]

I’m not sure how to access the console in sad face loop mode, though? Remotely? If I time it right it won’t reboot while I have an open session? Or is there a keyboard shortcut to access console from sad face ?

[edit] Heh, should have just tried. I realize it’s not actually rebooting all the time in the sad face loop.

[Villane]

It’s fine now, thanks