as much as I love the Vero 4k, since two days it has become absolutely unusable for me. Out of nothing it started to randomly freeze completely, being non reactive at all and not accessible via ssh either. Freezes are especially occuring during playback - no matter if watching LiveTV (tvheadend on separate server) or any other source, but also when idling (though not as frequent). They also seem to become more frequent, already occuring a few minutes after starting playback (could watch at least half an hour yesterday).
There are no peripherals connected, besides LAN, receiver for official remote and AVR via HDMI. As I already suspected the power supply to be faulty, I even tried to power it via USB port with same results, though I don’t know if supply was sufficient (connect to TV integrated USB port via USB3 A-A cable).
Really don’t know what else I could try. Any help is highly appreciated.
The USB port on your TV is very unlikely to be able to power the Vero properly. I would suggest to try a better power supply for testing. I would also try the official power adapter in a different A/C socket. If you are plugged into a power strip and can’t reach a wall outlet, then try a different power strip.
I looked through your logs and I was not spotting anything in your configuration that would be causing these issues.
Just to be clear: you mean by deleting/moving /home/osmc/.kodi directory? Just tried that, installed nothing but TVHeadend Client and started playback → freeze after a few minutes.
Just a guess, since I thought having read about this possibility in another thread concerning freezes on a Vero 4k.
If you have one that is good enough, and your not powering other USB devices at the same time, then this might be suitable for testing purposes. The problem with phone/tablet chargers is that they are often not designed to provide a full five volts after you start drawing any significant amount of current. You don’t need this for charging batteries, so they often don’t spend the extra money to do so. This can complicate matters as often you can power devices up but they will be glitchy or crash as the voltage is not stable enough under load. Basically you can try it for testing, and it the crashes go away it points to a PSU issue, but if the problem remains it does not actually tell you anything.
Tried with reinstalling the entire OS from disk image. After a couple of minutes of watching LiveTV I was getting optimistic that the problem was solved, but a few minutes later the system was dead again . I’m totally out of ideas now.
The log in post #1 shows that you had a significant number of packages installed (I counted around 856) and that you had used the --no-install-recommends option on a number of occasions. Using this option has at least the possibility of introducing instability.
Do you mean an image file downloaded from the OSMC site or was it from something like a dd image?
The next step should be to see if a fresh “vanilla” installation, without all the extra bells and whistles, is stable . That should help to eliminate (or confirm) a hardware problem. Then add just LiveTV and see what happens.
I see that you’ve added /etc/apt/apt.conf.d/o0-osmc-no-recommends-or-suggests to the build. I can understand why you’re excluding Suggests, but am less clear about Recommends.
Downloaded a recovery image from the Download page, used dd to write it to an USB stick, plugged it into the Vero and followed the instructions.
Tried a second “vanilla” reinstallation, started it yesterday night and went to bed after booted from the USB. When I checked in the morning, the installation was finished, but the system was stuck on the language selection screen and unresponsive again.
Seems to really be a hardware issue
Tried via tablet USB charger (original Lenovo) since I have no other suiteable power supply available. On a fresh install (no additional addons installed/activated), booted and left it over night --> stuck again in the morning.
. I’m totally out of ideas now.
