Vero 4k+ lights up red and shows weird stuff on screen

[Scout1543]

Hello!

Our Vero 4k+ has been having this issue where the light turns red and initially it had this weird pattern on screen (photo of it shown below)

Now there isn’t any video output at all though the red light persists. Any and all help with this would be very much appreciated!

[ActionA]

This appears that your power supply my have failed. There are options for testing that in this thread.

[SOLVED]Vero 4K Fails to Boot with Red LED After Power Failure

After an unexpected power overload on my UPS, the connected Vero 4K fails to boot normally. Vero 4K is powered via bundled AC Adapter, which connected to the UPS. Now it fall into a cycle of constantly rebooting. Upon plugging in the AC, the LED shows RED for a while and then off. The HDMI connected TV gives a brief moment of splash showing “Please standby” and then goes black. LED turns on RED again. This cycle will go on as long as AC Adapter is plugged in. I read some of the threads here …

[sam_nazarko]

Either that, or the device is overheating

[Scout1543]

Ah alrighty I’ll check this thread out, thanks!

[Scout1543]

Hmm maybe. Though it’s in a room where the AC is always turned on though I’m not sure if that’s enough to cool it.

[Scout1543]

Ah I think it’s worth mentioning that the weird pattern is back and I’ve discovered that it kinda changes when I touch the HDMI cable

[bmillham]

@Scout1543

Ah I think it’s worth mentioning that the weird pattern is back and I’ve discovered that it kinda changes when I touch the HDMI cable

I’d say then to try a different cable, or clean the contacts.

[Scout1543]

Alrighty will try this!