Vero 4k+ not booting red cross

Help and Support
1

Hi there,

This issue occurred occasionally in the past, but I was able to resolve it by repeatedly connecting the PSU until the red cross appeared, then flashing the device. However, now I am unable to get the red cross, and the Vero does not boot. If I plug in the PSU without the red cross, it still won’t boot. I do see a red light inside the Vero from the optical port at the back, but there is no boot process.

It seems similar to this issue: Vero 4K not booting with red cross.

I have also tried powering it using a cellphone charger through the white USB port, but the problem persists.

Given this context, how can i do some tests to identify the problem here?

2

Hi

Sorry to hear this.

Can you clarify what you mean by this?

A phone charger is never any good for powering a Vero.

Sam

3

By flashing the device i mean: reinstalling osmc. I’ve tried with pen drive, and sd card.

The cell phone charger was another test, to validate that the problem wasn’t the psu.

4

The red light doesn’t show at all? It should show up for a second or two then turn off to indicate a successful boot

Sam

5

Nop, the red light keeps on forever