I’ve got two just under 3 year old Vero 4Ks. Everything has been going ok. It’s often a little slow loading up menus, but that’s a different issue I haven’t investigated further at this time. One is used a lot more than the other due to the room it is in.
The CR2032 battery in the remote of the one that is used more used to last a length of time that seemed perfectly fine. Long enough that I didn’t even question it.
Now though it is ridiculously short. It is maybe a week at most these days. I had thought it was because I was buying cheap batteries, however I’ve always bought cheap batteries and it used to be fine with them. So I bought some expensive ones to check, and it lasted maybe 10 days with it, if that. So something is up with the remote that is causing it to drain the batteries very quickly.
So queries are: 1) is the remote still under warranty?
2) Is there likely to be a software/firmware fix to this issue with the remote or is it hardware? Any way of identifying which it is?
3) Any ideas on what I can try to fix it?
Edit in: Just remembered I have a multimeter, and if I was using it correctly, the battery that apparently just died in the remote is still showing 2.8V. If I put a brand new battery in the remote works, but if I put this “used” cell in, it does not.