Hi, I’ve started having problems with the remote on a vero 4k+. I’ve tried the re-pairing instructions and replaced the battery in the remote but I’m getting no response on any button presses (the blue led on the remote does briefly light up). OSMC itself is working fine and responds as expected to a Yatse remote running on my old android phone.
My re-pairing experience is:
- Remove the usb dongle
- Press Home and OK simultaneously on the remote. The blue led comes on and stays on. No flashing.
- Insert the USB dongle
- No change on the remote - no flashing after several seconds. Blue led will eventually go out.
- Power cycle the vero - no difference
I have tried inserting the usb dongle into a MacBook pro and a Windows 10 machine. In both cases the dongle is ignored. Could it be that the dongle has died? How do I reliably test it and can I obtain a new one to see if that fixes the problem?
Any helpful suggestions gratefully received …