Vero 4K+ suddenly stopped working

Hi,

You should respond to tickets via your email client’s ‘Reply’ function. This will re-open the ticket and update messages as unread.

This is not applicable for the OSMC hub.
The issue isn’t actually backfeeding from the USB hub, but hubs that backfeed voltage unexpectedly, where it can be an out of spec voltage (this would cause the damage).

I do apologise for that. This is a canned response that is sent for returned goods that are in warranty. I sent you this message but did advise before that the device was out of warranty we could only do our best to repair the device but not guarantee it. You seem to recognise this in your previous posts.

Honestly – if it was possible, I would have happily taken care of this for you (fixed it and shipped it back). Hopefully you can see other feedback (A bit of praise) that confirms this. But this device itself is dead and cannot be repaired.

Sam