I’m still having this problem, I’m marking this thread as unsolved.
After experiencing the random dimming problem as described here (let’s see if the “limited range colors” option helps, as suggested here), my family rebooted the Vero and it stuck on the PleaseStandBy screen. Unplugging the disk, rebooting by hand (replugging the power cord), and replugging the disk during the light blue screen made it work again.
Today I’ve swapped and changed usb3 cables, tried with or without usb hub, I’ve tried other usb hubs (usb2, powered and unpowered), only with this disk connected (directly to a usb port on the Vero), this disk has still the same problem. I’ve also updated the Vero4k+ (stable branch), now dpkg -l shows
$ dpkg -l | grep vero3
ii vero3-bootloader-osmc 1.7.0-1 armhf Vero 4K/4K+ UBoot package
ii vero3-device-osmc 1.5.0 armhf Vero 3 metapackage
ii vero3-earlysplash-osmc 1.0.4 armhf Vero3 logo partition
ii vero3-ftr-osmc 1.5.9 armhf First-time-run scripts for OSMC
ii vero3-fwenv-osmc 2016.01-4 armhf firmware tools for OSMC
ii vero3-libcec-osmc 6.0.2-3 armhf libcec
ii vero3-mediacenter-osmc 19.1.0-18 armhf Media Center package for OSMC
ii vero3-secureosmc-osmc 1.3.0-1 armhf Vero 3 secureOSMC integration package
ii vero3-userland-osmc 1.9.5 armhf Vero 3 userland package
ii vero3-wifi-osmc 1.5.0-1 armhf Broadcom patchram implementation for Vero
ii vero364-image-4.9.113-48-osmc:arm64 4.9.113-48-osmc arm64 Linux OSMC kernel
ii vero364-kernel-osmc:arm64 3.9.213 arm64 Kernel meta package bringing in the latest OSMC kernel for this device
My issue is similar to this one.
The weird thing is that this detail is still valid:
if I shutdown the Vero, disconnect the 4TB WD Elements, connect it to a PC (with Debian), mount it, unmount it, reconnect it to the hub and then boot the Vero, everything works (so without manual intervention during powerup time)
I’ve instructed my relatives how to unplug wait and plug the drive at the right time at boot if it’s needed again, but it’s like expecting a passenger to know how to pilot a plane for filling the gas tank during flight, reality isn’t like Air Force One with Harrison Ford, things can go exponentially bad very quickly