Vero V Problems with HDR10+ content

Hi again :slight_smile:

I updated couple of days ago to the latest version and hoped, this would fix those HDR10+ content issues I already mentioned on a different thread.
But just right now it starts again… its not the Wifi bug, my Vero is LAN connected. But it looks the same pretty much :slight_smile:

Only when I play HDR10+ content, sometimes, not in every movie/tv episode, not at the same timestamp etc, the playback stops and the image freezes. Vero is no longer accessible via SSH or in any other way. Only thing I can do is pull the power and cold boot it again :confused:

Some examples are The Boys Season 4 or currently LOTR Rings of Power Season 2.

As I said, it happens randomly, sometimes I can watch 2 or 3 episodes, then in the 4th it may crash two times in a single episode. I couldnt make out a pattern yet.

I also had running debug logs on v20, but once the image freezes, nothing more gets logged :confused:

Does anybody else experience this beviour or is it only me?

I don’t but my HDR10+ collection is limited to test clips.

Is your TV HDR10+ capable? If it is, can you try turning off HDR10+ output with Settings->Display->Manually set HDR support? I think setting HDR10 only or HDR10+HLG will achieve that.

That may narrow down where the freeze is happening.

Hm dont understand, you want me to disable HDR10+/HLG suppprt and do a fallback to HDR10 only?

My TV is a projector Epson LS12000, which can deal with HDR10/HDR10+/HLG.

Turning off HDR10+ support - just as a test - would stop vero reading the HDR10+ metadata and formatting it for HDMI output. If that gets rid of the freezes we would know better where to look for answers in the code.

Ah ok, i see. Can test some HDR10+ files in fallback mode, may take some time, but Ill get back here :wink:

Edit: projector lets me force it only in HDR10/HDR10+, Auto, HLG or SDR. I cant force it only in HDR10…

I was suggesting you restrict to HDR10 in Vero’s settings

Ah ok… :slight_smile: