I let my device at the Homescreen with a turned off TV after 10 minutes it was going off.
I started a Video Stream e.g YouTube and let a 1 hour Video played with a turned off TV. After the 1 hour the Device was still on.
I started a 4K Video Stream from my NAS Server and paused the Video after an hour of watchin it I turned off my TV.
6 hours later I started my TV and pressed the play button on my remote control, so I can resume my playback and everything works perfect.
I really don’t think it’s due to overheating.
It looks more like that something is triggering a shutdown if the Device is in an Idle state.
But nevertheless I’ll test it and report to you ))
Okay i reproduced every step on my mac laptop and putted my Vero4k+ to my home screen.
After 1 min my Display goes black (screensaver).
This time i let my TV on (going to watch some Netflix over Android TV APP) and will watch the CPU Temp of my Vero4k with my Laptop.
I will report than back to you, if my Device is shutting itself down (with TV on) or not.
Thanks for helping.
May i ask you what this command does “sudo journalctl -f” ?
Update 1hour Later:
TV is on (watching Netflix)
Vero4k+ is in Idle mode
CPU temp around 59°C nothing out of ordinary in the logs for now.
I have a feeling it somehow depends on if my TV is on or not. Maybe something with CEC…
If nothing out of ordinary happens within the next hour, i’ll turn off my TV and let my ssh sessions open.
To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.
Depending on the used skin you have to set the settings-level to standard or higher, in summary:
enable debug logging at settings->system->logging
reboot the OSMC device twice(!)
reproduce the issue
upload the log set either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A
publish the provided URL from the log set upload, here
Thanks for your understanding. We hope that we can help you get up and running again shortly.
Guys i think i maybe found the Solution.
I hope at least so.
If you go to the Power Off Menu it opens a Sidebar.
In the German translation there is not enough space to display the whole sentence.
So i can only guess what is written there but i think it say: Shutdown if idle allowed.
I pressed it and now it should say: Shutdown if idle disallowed.
Hopefully that will fix it.
Okay that above didn’t help me either.
I upload everything i logged so far.
my device was the whole time in idle mode.
Debug logging was enabled and I restarted my Device twice as you suggested.
The only thing i deleted from the log are my opnvpn keys, cause my device automatically connects to a VPN on startup.