Hi I have vero 4k and until never had issues upon updates.
After doing the last update 06_01 2019 I have problems playing video files.
The file (any file) starts playing but when I try to skip forward one or 2 times I get the sad face and reboot. this happens also when I try playing files located on Vero so it is not network related.
yes playing seems normal. The crash is random upon I seek…sometimes at once …sometimes after 4 or more seeks or forwards.
After I managed to upload the first log files…another issue has occurred…I cannot upload new log files. The following invalid url is returned: https://paste.osmc.tv/<html>
I have tried to reboot and restart but cannot upload new log files. I have turned off VPN and no Firewall. The same issue with the comand line grab-logs -A.
Your logs are full of messages from various add-ons and will be too big for the uploader. Try disabling all add-ons as that may also be affecting play-back, and see if the problem is still there. If it’s not, enable the add-ons one-by-one and see what happens.
Just check for updates in MyOSMC. More likely than a faulty update of OSMC is one or more of your addons is incompatible with Kodi 18.3 that you updated to 2 weeks ago.
Ok clear. But it seems to me whatever I do I get this issue. Just to play a local video on my Vero should not be related to addons or… ? Should I really disable all addons in order to debug?
It looks like it’s one of those pirate addons that’s failing and we do not support them. If you refuse to remove it, then you need to contact the author of that addon for help.
I have now removed all addons.
What I do not understand is why it happens with such a high frequency if it as known issue. Before the june update I did never had this issue.
Disable your hyperion installation and try again. Additionally, mediainfo on the file you are trying to play could be interesting to see. Are you sure that ALL videos crash Kodi? Or just these test vids?
You can also create the mediainfo-output of the affected media file on the OSMC device:
login via SSH, user osmc, password osmc
if not already installed: sudo apt-get update && sudo apt-get install mediainfo
cdto the directory containing the video/audio material in question
since mediainfoonly needs to read the header information of the file data, copy the first 4 Mbytes of the media file to a new file: dd if="<media file>" of=purgeme.bin bs=1024 count=4096
upload the decoded media information using mediainfo purgeme.bin|paste-log
publish the returned URL here in this topic
remove the created media file snippet rm purgeme.bin