DVD stutter

With the option enabled, there are audio/video sync issues. Disable it, and at least there is only the stuttering.

I have the option on start/stop and don’t have any stutter nor audio/video sync issue.
So it must be an issue either with your settings or the ripped ISO.
How is your Audio setup looking like?
Upload debug logs with Adjust refresh Rate start/stop set as @sam_nazarko advised

Ok, forget everything I wrote above:

I’m now playing an ISO of a R1 DVD. The video is 720x480 at 29.97 fps (according to OSMC’s info display.) There’s stutter.

My TV is set to 60 Hz 1080p. Why should there be stuttering?

We really need logs to have an idea what is going on.

Ok: I’ve uploaded logs, URL is as follows:

[via PM]
edit: @sam_nazarko: I can’t figure out how to send you a PM. Can you help me?

Description: I played a R2 DVD (25 fps). The TV switched to 50 Hz. There was massive stutter in the playback.

Regards

Is there a reason you can’t post the log publicly? I’ve hidden your last post revision as the log was visible there

Thank you; yes, I didn’t realize it was not just the log since the last restart, but everything. I don’t want to make that public (local file server paths, viewing history, server names, possibly user names…)

That’s why I was so reluctant to create logs in the first place.

It won’t show any passwords or personally identifiable data.

You can send it by PM but it will limit the number of eyes that can see the log to just me, which isn’t ideal…

Sam

Can I limit the logs? For example, it seems like the issue here is just the MPEG2 decoder. Does this have its own log I could send? And can I limit the range to “since last restart”, instead of “everything I have”?

Just reboot the system to limit log output and exclude Kodi old log.

Or: reboot twice, reproduce problem, upload logs

Sam

Doesn’t work here as you describe.

Do you have a email address? This forum system is horrible!

I’m currently on holiday – so limited access to things like email.
You can raise a support ticket via My Account.

You should just be able to type the link here. Can you elaborate on what problems you’re experiencing?

Four times out of five, when i try to write a message, the browser hangs when it says “saving” and I have to do it again. In the edit boxes, there is no cursor. I can’t find a way to PM you at all. In a word, it sucks! :frowning:

I’ll try opening a ticket, thanks.

I would suggest trying another browser or device to write the message.

Sam

To send a PM, you’d just click on a user’s name and press ‘Send Message’/

Have you tried updating the browser? The forum software is very intuitive to use and runs buttery smooth here

No logs, no help!

To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.

Depending on the used skin you have to set the settings-level to standard or higher, in summary:

  • enable debug logging at settings->system->logging

  • reboot the OSMC device

  • reproduce the issue

  • upload the log set either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A

  • publish the provided URL from the log set upload, here

Thanks for your understanding. We hope that we can help you get up and running again shortly.

OSMC skin screenshot:

1 Like

I’ve given the user this information already. I’m not sure if he will upload logs publicly again.

From your logs:

  • You have Sync Playback to Display enabled. This should be disabled.
  • Your audio settings are not configured correctly.

See Audio hardware and software configuration

Aside from the “Sync Playback to Display” that really should be disabled, are you using subtitles when this occurs? If so, is the stutter there if you turn the subtitles off?