HEVC issues with Vero4K+

I just updated a vero to the kernel you are running. It wasn’t behaving at all until I did that. Could you try doing that and checking you get output like this:

osmc@vero4tv:~$ sudo apt-get install --reinstall vero364-image-4.9.113-63-osmc
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 0 not upgraded.
Need to get 24.2 MB of archives.
After this operation, 0 B of additional disk space will be used.
Get:1 http://ftp.fau.de/osmc/osmc/apt buster-devel/main arm64 vero364-image-4.9.113-63-osmc arm64 4.9.113-63-osmc [24.2 MB]
Fetched 24.2 MB in 26s (936 kB/s)
(Reading database ... 54010 files and directories currently installed.)
Preparing to unpack .../vero364-image-4.9.113-63-osmc_4.9.113-63-osmc_arm64.deb ...
Unpacking vero364-image-4.9.113-63-osmc:arm64 (4.9.113-63-osmc) over (4.9.113-63-osmc) ...
Setting up vero364-image-4.9.113-63-osmc:arm64 (4.9.113-63-osmc) ...
11+1 records in
11+1 records out
11741184 bytes (12 MB, 11 MiB) copied, 0.249077 s, 47.1 MB/s
0+1 records in
0+1 records out
112640 bytes (113 kB, 110 KiB) copied, 0.0099802 s, 11.3 MB/s
osmc@vero4tv:~$ reboot

I just updated my Vero.

Unfortunately it still stutters.

Does it stutter if played from a local disk (USB)?

Yes. Same problem with an external USB hard drive.

Is that disk formatted with NTFS?

Yes. The USB hard drive is formatted NTFS.

OK, I’m stumped. I’ve tried playing those two clips from USB NTFS and through smb from an NTFS drive (via 1gb ethernet) and can’t reproduce anything I would call ‘stuttering’ (a stop-start behaviour with a frequency less than a second) or choppy.

You mean the kernel as I suggested or are you referring to an earlier update?

No. No previous update. I mean the kernel you suggested. I updated it under my OSMC 1 hour ago. And also performed a cold start several times.

This is what the jerking looks like, the picture is massively jerky.

https://photos.app.goo.gl/m5wRL1uFcz2xKqqf6

That’s useful - a lot more than ‘stuttering’, I’d say. Have you tried the alternative video_ucode.bins discussed above? Which are you on now?

Better to do it with the command line. I was writing instructions earlier but uploading your clips to our server so discourse was being unresponsive. Here it is again:

Details regarding how to access the command line interface can be found here on our Wiki: Accessing the command line - General - OSMC

Then just type the command you see above

and reboot.

I think you’ve mastered putty already.

Sorry I misunderstood. But now I ran the command via putty. Unfortunately still not working!

Thanks for trying. What does
md5sum /lib/firmware/osmc/video/* say?

md5sum /lib/firmware/osmc/video/* executed via putty. + reboot. Content doesn’t work! Not via USB or network.

You mean you don’t have a picture at all now??

Everything as before. Nothing has changed in the situation. Very strong stutter!!

are your videos remuxes?

Yes. They’re Remuxes.

Would you like a sample of an HEVC file that works for me without any problems?

Are you able to find something in mediainfo that the ‘good’ videos have that the ‘bad’ ones don’t?

No, I can’t find any differences there.

All HEVC content ran without issue until last week. Nothing was changed on the Vero and suddenly some content stopped working.

Maybe a hardware error on the Vero?

Maybe sam_nazarko knows another solution?

@Cyberagent

I have sent you a message.