HEVC issues with Vero4K+

Help and Support Vero 4K / Vero 4K +
162

Hello Sam,

I have been following this thread because I have also some random jerky playback on HEVC encodes. Since a few months I would say. I have the impression it was more frequent with 25fps encodes though. It is still possible to watch these, more dropped frames, but rather annoying.
I am on a Vero4K+, and in my case it is HD only, as I don’t have 4K.
What I can add is that if I simply reencode with AVC then the same file is playing 100% smooth.

Anyway I would be glad to be included in the testing if it can help.

163

Hello,

I know the question is a bit old, but in mycase of HEVC-HD
yes I have seen and used stop-restart-resume or FastForward and Rewind during playback.
It would often suppress the choppy playback symptoms; but I never was able to reproduce the cure 100%, still random results.

164

Dropping the link to my issue here as likely to be linked (at least one of them) though don’t see reports of completely black screens for some HEVC playback in the thread:

Cold/warm reboots make no difference to my playback

165

Any update on this one? What’s the timescale for a permanent fix?

In the meantime, is there an interim fix?

166

Users have tested and reported good results with our new build.
When we’re happy with the new video stack, we will make it part of the stable release.

2 Likes
167

Many thanks, Sam.

168

Another month on. Still can’t play UHD files. Since November.

When will this be fixed?

169

It will be fixed with the next video stack. You are welcome to try this in advance.

However the number of users reporting issues is very low (just a handful on the forum) with the current update.

You can of course use an older version of OSMC as well

Sam