This is happen when i watching movie and power off electricity on the street and after electricity is power on Vero 4K dont boot and see only red light.
Filesystem could be corrupted otherwise the device could be damaged by a surge
I suggest opening a support request.
I have the same issue. Red light.
power supply is ok as Iāve tested my 2nd vero 4k with the same power supply.
it seems I corrupted the vero 4k during the update process.
I was still on 2020-11 with 1 vero 4k in my household and the update via the osmc GUI did not workā¦so I tried with terminal sshā¦after 1 restart the vero was stuck with the red light.
I can organize an usb-cable to connect it to my win PC.
please send me the recovery instructions as PM. I hope it will work.
thanks
Chris
Have you tried reinstall from USB Stick or SD Card first?
I tried 2 different usb stick.
Micro sd not yet, but I can try also.
Both usb stick did not work.
With ātoothpickā method?
But maybe you are right and you have a emmc issue. If toothpick method doesnāt change the outcome use the USB A-A Cable and check as what the device reports on the PC.
Toothpick?
May you explain please? Did not read anything about this method.
I can try toothpick today and micro sdā¦
Actually would need to have @sam_nazarko comment on it as I am not sure if that method still has any impact on Vero4k with current bootloader.
micro SD does not work.
power supply = ok
2 different usb sticks do not work
sd card does not work
hopefully we can save him 
When you attach a USB-A cable, does your computer show any devices detected? The cable will need to be in the white USB port.
The toothpick method is redundant now and doesnāt do anything that doesnāt occur by default in the normal boot process.
Iāve lost the cable. I must organize a new oneā¦This one is pretty rare in 2022
will come back to this topic asap when I got the cable. thanks BR
hi,
got the cable now.
I use the white usb port.
the light of the vero turns on āredā.
in the device manager I see nothing.
I could not say that the device manager recoginzes anything.
anything else I could try?
I tried a 2nd vero 4k with the same usb A to usb A cableā¦my windows 10 laptop did āding-dongāā¦
the āred light deadā vero does nothing. no sound, nothing. just red light.
pushing the reset button inside the port (toothpick) does not change anything.
I have no waranty, no invoice or order date.
Can I ship the vero to London? if you want you can analyse it, repair it, whatever.
if it fails, please find a silent place for this vero - he did pretty well some years
if you manage to repair it, I would be happy to get it back somehow.
I think I have no chance hereā¦
thanks
br
chris
Is this the same Vero that you had issues installing OSMC with but resolved in the other thread?
Sam
Nope. Unfortunately not.
This vero is still dead.
Died during an update.
Update crashed and after that i got permanent red light.
I have 4 Vero in total.
3 are doing well.
1 died during the update (red light)
Thanks for clarifying.
Iāve sent you some instructions.
Sam helped me out and repaired my broken vero 4k.
As far as I can understand his description of the error, I had no chance at home to solve it myself.
It was necessary to short the eMMC pins to escape the boot-loop.
Now my device is restored with the latest version of osmc (march update).
by the way - I was out of warranty. I paid the postage myself and Sam invested his time to help me. THANKS A LOT !!!
7 Likes
I couldnāt come to a definitive conclusion for the failure, but it looks like your device lost power during a bootloader update.
This caused the device to be in a constant boot loop.
When I shorted the eMMC pins I was able to put the device in to a low level recovery mode and restore the latest version of OSMC to the device.
I will implement some circuitry that allows you to do this trivially on future device revisions in the event you are out of the warranty period and want to open the box. Otherwise customers can of course return their device.
This is the first time Iāve seen this happen however, so in honesty, I didnāt know what we were dealing with until it was received back.
I am glad this is now working for you as expected.
Best
Sam
4 Likes
Iām having what appears to be the same problem with my vero 4k now, red light only no output on HDMI, does not show in network. Iāve tried 2 different 5v 2A power supplies with same results, powering via USB on the PC still gives a red light but shows in device manager as āGX-CHIPā.
recovery from USB does not work and there is no output on HDMI
any advice to try to revive the poor thing would be greatly appreciated