Hello,
I bought a Vero 4K + about ten months ago, and I was very happy with it.
Since yesterday, it doesn’t boot anymore. When I unplug and plug the AC adapter, I sometimes have a quick red flash on the cross (at best), then nothing (no image, no network, no access).
I’ve tried several outlets and plugging it directly to the wall with no changes.
I’ve also tried reinstalling it (with two USB sticks and one microSD card, and also by following the “Troubleshooting tips”), but the TV stays black and nothing happens.
I left it plugged again this afternoon and I’ve just noticed it was slightly hot – nothing wrong, just that it was not dead.
I hooked it up to the TV and everything seems to work. I’m doing a new backup now (in case…), then I’ll try to reboot it.
I don’t really understand what’s happening.
Reboot via menu, OK with about 2 seconds full red light when rebooting.
If I turn it off via menu, the red light stay full until I plug it off (I can’t power it on unless I unplug and plug the power supply again – I think it’s the normal behaviour, isn’t it?)
If I plug it back on, no red light (sometimes just that quick flash), but for now it’s booting well again…
During 3 days I swear it didn’t boot up (with same setup, same cables, same TV).
I don’t remember if I’m supposed to see a blue light sometimes (I don’t think I’ve seen one since a long time, I thought it was due to an update).
I don’t know if the faulty red light at boot when unplugged means something.
I usually shut it down after using it, then unplug everything (because I don’t use it everyday). Maybe it’s bad for the Vero 4K +?
For now, it’s working again, but when I plug it, there is no red light (except sometimes just that quick flash, but certainly not the normal 1-2 seconds light indicating a successful boot – I have that only when I reboot the Vero from the menu).
