I have responded to this before.
In some regions, like the UK, your warranty is up to 6 years.
See Very 4k warranty?.
If you believe that this is an inherent fault, please follow up on the ticket and we can look in to this.
In your situation, we don’t believe this is the case. If you have reported this fault within two months of ownership – then you are indeed covered for a full two years. But if the issue is reported after this, it’s not considered to be an inherent fault.
We build our products to last and stand behind this. We are certainly happy to look in to the situation, but we can’t guarantee that we will be able to replace the item under guarantee. I will look at it personally however and do my best to repair and get this back out for you promptly.
Thanks
Sam