I got my Vero 4K+ today and directly hooked it up to my Denon AVR (AVR-X3200). From Denon HDMI Connections goes to my Sony VPL-VW60 (non HDR FullHD) Projector.
When I want to start 4K movies they do look very dark compared to SDR Versions of the same movies. Also colors do not look right. E.g. in the beginning of “Tenet” the Warner Bros Logo does look red in SDR Version but Orange in HDR Version.
My Video Settings are set to 1080p @ 60Hz and adjust refresh rate to always! (tried disabling this as well)
I also tested latest test build with 4.9 kernel without success. I don’t see any difference compared 3.x.x kernel versions to be honest.
I am pretty disappointed to be honest. I also have a 30€ Fire TV Stick 4k that does play all these files pretty well (except HD Audio). I just bought the Vero for finally having a media player that really plays everything, every time…
Am I missing something? Why does the fire TV Stick plays these files correctly and the Vero doesn’t? I saw settings somewhere to enable HDR to SDR conversation via ssh, but I can’t find it anymore. Also I don’t know if this is still needed…?
To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.
Depending on the used skin you have to set the settings-level to standard or higher, in summary:
enable debug logging at settings->system->logging
reboot the OSMC device twice(!)
reproduce the issue
upload the log set (all configs and logs!) either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A
publish the provided URL from the log set upload, here
Thanks for your understanding. We hope that we can help you get up and running again shortly.
What I have noticed in the Logs is this, not sure if this really is related:
ffmpeg[CE6070E0]: [swscaler] No accelerated colorspace conversion found from yuv420p to bgra.
2020-12-23 10:20:54.279 T:3445641440 DEBUG: ffmpeg[CD6050E0]: [swscaler] No accelerated colorspace conversion found from yuv420p to bgra.
2020-12-23 10:20:54.286 T:3428856032 DEBUG: ffmpeg[CC6030E0]: [swscaler] No accelerated colorspace conversion found from yuv420p to bgra.
2020-12-23 10:20:54.297 T:3462426848 DEBUG: ffmpeg[CE6070E0]: [swscaler] No accelerated colorspace conversion found from yuv420p to bgra.
2020-12-23 10:20:54.302 T:3445641440 DEBUG: ffmpeg[CD6050E0]: [swscaler] No accelerated colorspace conversion found from yuv420p to bgra.
2020-12-23 10:20:54.315 T:3428856032 DEBUG: ffmpeg[CC6030E0]: [swscaler] No accelerated colorspace conversion found from yuv420p to bgra.
2020-12-23 10:20:54.328 T:3462426848 DEBUG: ffmpeg[CE6070E0]: [swscaler] No accelerated colorspace conversion found from yuv420p to bgra.
2020-12-23 10:20:54.335 T:3445641440 DEBUG: ffmpeg[CD6050E0]: [swscaler] No accelerated colorspace conversion found from yuv420p to bgra.
2020-12-23 10:20:54.356 T:3462426848 DEBUG: Previous line repeats 1 times.
Also please find examples ready for download. I have sent links via PM as I don’t know if its allowed to post them here!
General
Unique ID : 168760373265744412066054571169278031437 (0x7EF610CD1E1C0EE93522451B3913764D)
Format : Matroska
Format version : Version 4
File size : 339 MiB
Duration : 3 min 0 s
Overall bit rate mode : Variable
Overall bit rate : 15.8 Mb/s
Encoded date : UTC 2020-12-23 09:31:45
Writing application : mkvmerge v51.0.0 ('I Wish') 64-bit
Writing library : libebml v1.4.0 + libmatroska v1.6.2
Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L5@Main
Codec ID : V_MPEGH/ISO/HEVC
Duration : 3 min 0 s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 10 bits
Writing library : x265 3.2.1+1-b5c86a64bbbe:[Windows][GCC 9.2.0][64 bit] 10bit
Encoding settings : cpuid=1111039 / frame-threads=4 / numa-pools=24 / wpp / no-pmode / no-pme / no-psnr / no-ssim / log-level=2 / input-csp=1 / input-res=3840x2160 / interlace=0 / total-frames=0 / level-idc=0 / high-tier=1 / uhd-bd=0 / ref=3 / no-allow-non-conformance / no-repeat-headers / annexb / no-aud / no-hrd / info / hash=0 / no-temporal-layers / open-gop / min-keyint=24 / keyint=240 / gop-lookahead=0 / bframes=3 / b-adapt=0 / b-pyramid / bframe-bias=0 / rc-lookahead=20 / lookahead-slices=8 / scenecut=40 / radl=0 / no-splice / no-intra-refresh / ctu=32 / min-cu-size=8 / no-rect / no-amp / max-tu-size=32 / tu-inter-depth=1 / tu-intra-depth=1 / limit-tu=0 / rdoq-level=0 / dynamic-rd=0.00 / no-ssim-rd / signhide / no-tskip / nr-intra=0 / nr-inter=0 / no-constrained-intra / strong-intra-smoothing / max-merge=3 / limit-refs=1 / no-limit-modes / me=1 / subme=2 / merange=57 / temporal-mvp / no-hme / weightp / no-weightb / no-analyze-src-pics / deblock=-1:-1 / no-sao / no-sao-non-deblock / rd=3 / selective-sao=0 / early-skip / rskip / no-fast-intra / no-tskip-fast / no-cu-lossless / b-intra / no-splitrd-skip / rdpenalty=0 / psy-rd=2.00 / psy-rdoq=0.00 / no-rd-refine / no-lossless / cbqpoffs=0 / crqpoffs=0 / rc=crf / crf=21.5 / qcomp=0.60 / qpstep=4 / stats-write=0 / stats-read=0 / vbv-maxrate=18000 / vbv-bufsize=24000 / vbv-init=0.9 / crf-max=0.0 / crf-min=0.0 / ipratio=1.40 / pbratio=1.30 / aq-mode=2 / aq-strength=1.00 / cutree / zone-count=0 / no-strict-cbr / qg-size=32 / no-rc-grain / qpmax=69 / qpmin=0 / no-const-vbv / sar=1 / overscan=0 / videoformat=5 / range=0 / colorprim=9 / transfer=16 / colormatrix=9 / chromaloc=0 / display-window=0 / cll=0,0 / min-luma=0 / max-luma=1023 / log2-max-poc-lsb=8 / vui-timing-info / vui-hrd-info / slices=1 / no-opt-qp-pps / no-opt-ref-list-length-pps / no-multi-pass-opt-rps / scenecut-bias=0.05 / no-opt-cu-delta-qp / no-aq-motion / no-hdr / no-hdr-opt / no-dhdr10-opt / no-idr-recovery-sei / analysis-reuse-level=5 / scale-factor=0 / refine-intra=0 / refine-inter=0 / refine-mv=1 / refine-ctu-distortion=0 / no-limit-sao / ctu-info=0 / no-lowpass-dct / refine-analysis-type=0 / copy-pic=1 / max-ausize-factor=1.0 / no-dynamic-refine / no-single-sei / no-hevc-aq / no-svt / no-field / qp-adaptation-range=1.00
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.2020
Transfer characteristics : PQ
Matrix coefficients : BT.2020 non-constant
Audio
ID : 2
Format : DTS XLL
Format/Info : Digital Theater Systems
Commercial name : DTS-HD Master Audio
Codec ID : A_DTS
Duration : 3 min 0 s
Bit rate mode : Variable
Channel(s) : 6 channels
Channel layout : C L R Ls Rs LFE
Sampling rate : 48.0 kHz
Frame rate : 93.750 FPS (512 SPF)
Bit depth : 24 bits
Compression mode : Lossless
Delay relative to video : 5 ms
Title : Deutsch DTS-HD MA 5.1 (UHD Blu-ray)
Language : German
Default : Yes
Forced : No
Text #1
ID : 3
Format : ASS
Codec ID : S_TEXT/ASS
Codec ID/Info : Advanced Sub Station Alpha
Compression mode : Lossless
Title : Deutsch Forced (SRT)
Language : German
Default : No
Forced : No
Text #2
ID : 4
Format : PGS
Muxing mode : zlib
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Title : Deutsch Forced (PGS)
Language : German
Default : No
Forced : No
Text #3
ID : 5
Format : VobSub
Muxing mode : zlib
Codec ID : S_VOBSUB
Codec ID/Info : Picture based subtitle format used on DVDs
Title : Deutsch (VobSub)
Language : German
Default : No
Forced : No
Text #4
ID : 6
Format : PGS
Muxing mode : zlib
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Title : Deutsch (PGS)
Language : German
Default : No
Forced : No
it definitely looks much more accurate on fire tv 4k then it does on the Vero.
I am watching the dark knight in 4k now and colors do not match. Police-Car Lights are not red but more orange. Same for breaking lights in cars… completley orange and not red.
I also tested on my AppleTV4k with MrMC. Its fine there as well. So maybe I am doing something wrong/misconfigured or I was expecting too much. Unwatchable for me!
General
Unique ID : 187787641074175770500107203804425159030 (0x8D4695886EF8D051F7115159B4E50176)
Format : Matroska
Format version : Version 4
File size : 12.9 GiB
Duration : 2 h 32 min
Overall bit rate mode : Variable
Overall bit rate : 12.1 Mb/s
Encoded date : UTC 2019-07-02 22:15:44
Writing application : HandBrake 1.2.2 2019022300
Writing library : Lavf58.20.100
ErrorDetectionType : Per level 1
Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L5@Main
Codec ID : V_MPEGH/ISO/HEVC
Duration : 2 h 32 min
Width : 3 840 pixels
Height : 1 600 pixels
Display aspect ratio : 2.40:1
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 10 bits
Writing library : x265 2.9:[Windows][GCC 8.2.0][64 bit] 10bit
Encoding settings : cpuid=1111039 / frame-threads=4 / numa-pools=28 / wpp / no-pmode / no-pme / no-psnr / no-ssim / log-level=2 / input-csp=1 / input-res=3840x1600 / interlace=0 / total-frames=0 / level-idc=0 / high-tier=1 / uhd-bd=0 / ref=3 / no-allow-non-conformance / no-repeat-headers / annexb / no-aud / no-hrd / info / hash=0 / no-temporal-layers / open-gop / min-keyint=24 / keyint=240 / gop-lookahead=0 / bframes=4 / b-adapt=2 / b-pyramid / bframe-bias=0 / rc-lookahead=20 / lookahead-slices=8 / scenecut=40 / radl=0 / no-intra-refresh / ctu=64 / min-cu-size=8 / no-rect / no-amp / max-tu-size=32 / tu-inter-depth=1 / tu-intra-depth=1 / limit-tu=0 / rdoq-level=0 / dynamic-rd=0.00 / no-ssim-rd / signhide / no-tskip / nr-intra=0 / nr-inter=0 / no-constrained-intra / strong-intra-smoothing / max-merge=2 / limit-refs=3 / no-limit-modes / me=1 / subme=2 / merange=57 / temporal-mvp / weightp / no-weightb / no-analyze-src-pics / deblock=0:0 / sao / no-sao-non-deblock / rd=3 / no-early-skip / rskip / no-fast-intra / no-tskip-fast / no-cu-lossless / no-b-intra / no-splitrd-skip / rdpenalty=0 / psy-rd=2.00 / psy-rdoq=0.00 / no-rd-refine / no-lossless / cbqpoffs=0 / crqpoffs=0 / rc=crf / crf=20.0 / qcomp=0.60 / qpstep=4 / stats-write=0 / stats-read=0 / vbv-maxrate=17000 / vbv-bufsize=24000 / vbv-init=0.9 / crf-max=0.0 / crf-min=0.0 / ipratio=1.40 / pbratio=1.30 / aq-mode=1 / aq-strength=1.00 / cutree / zone-count=0 / no-strict-cbr / qg-size=32 / no-rc-grain / qpmax=69 / qpmin=0 / no-const-vbv / sar=1 / overscan=0 / videoformat=5 / range=0 / colorprim=9 / transfer=16 / colormatrix=9 / chromaloc=0 / display-window=0 / max-cll=0,0 / min-luma=0 / max-luma=1023 / log2-max-poc-lsb=8 / vui-timing-info / vui-hrd-info / slices=1 / no-opt-qp-pps / no-opt-ref-list-length-pps / no-multi-pass-opt-rps / scenecut-bias=0.05 / no-opt-cu-delta-qp / no-aq-motion / no-hdr / no-hdr-opt / no-dhdr10-opt / no-idr-recovery-sei / analysis-reuse-level=5 / scale-factor=0 / refine-intra=0 / refine-inter=0 / refine-mv=0 / no-limit-sao / ctu-info=0 / no-lowpass-dct / refine-mv-type=0 / copy-pic=1 / max-ausize-factor=1.0 / no-dynamic-refine / no-single-sei
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.2020
Transfer characteristics : PQ
Matrix coefficients : BT.2020 non-constant
Audio
ID : 2
Format : DTS XLL
Format/Info : Digital Theater Systems
Commercial name : DTS-HD Master Audio
Codec ID : A_DTS
Duration : 2 h 32 min
Bit rate mode : Variable
Channel(s) : 6 channels
Channel layout : C L R Ls Rs LFE
Sampling rate : 48.0 kHz
Frame rate : 93.750 FPS (512 SPF)
Bit depth : 16 bits
Compression mode : Lossless
Title : Surround
Language : German
Default : Yes
Forced : No
Text #1
ID : 3
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 2 h 32 min
Language : German
Default : No
Forced : No
Text #2
ID : 4
Format : PGS
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 2 h 32 min
Language : English
Default : No
Forced : No
I’m having a look now. Had to go out to complete the Christmas shopping. Can you confirm you get get the same colours if you plug Vero direct into the Sony PJ? And is your Fire connected to the PJ direct or through the AVR?
Vero as well as the FireTV are connected to the AVR. I tested with direct connection to the Sony projector with same result.
An hour ago I decided to freshly reflash the vero with latest stable build via USB and now it works. Colors do look correct and great. Only thing is that HDR movies could be brighter! Could this be adjusted without installing test build?
So whatever I did while installing the test build… I broke it!
Any idea what went wrong? I just followed the steps in the „test build thread, first post“.
Not yet. I’ve only got as far as testing your clips on ‘stable’ and they look fine. Others find turning up the contrast a few notches gives a better result, especially on PJs that are relatively dark compared to TV screens.
Thanks for the report and the clips. I can reproduce the lack of red and we will see if we can find out why that is.
I just checked. The version of kernel 4.9 we have for internal testing is much better than the release you installed. Jamie Lee Curtis’s dress is the same colour in SDR and HDR - just a difference in lightness which is inevitable. Unfortunately there’s another issue with HEVC which will need ironing out before we can release the new version.
I’m a new user of the Vero 4K+, the colours on HDR to SDR are perfect, the only issue is the light of the dynamic range, too dark with my Panasonic UHD the problem is solved with a Dynamic range adjustment, i can adjust myself and it’s magic! My SDR projector come to life. IMG_20210130_154614|690x348
With this adjustment we doesn’t touch the brightness and the contrast.